Manager of Terminal Operations

Job Responsibility:

Division: Greater Sudbury Airport Department: Office of the Chief Administrative Officer Initial Reporting Location: Greater Sudbury Airport

Job Status: Permanent position Affiliation : Non Union Hours of Work : 70 hours bi-weekly Shift Work Required : Available to work flexible hours Range of Pay : Group 12 - $3,398.50 to $4,000.50 bi-weekly

The start date will follow the selection process.

This position is not eligible to work remotely

Main Function: This position is responsible for the Airport Terminal Operations and Security Services at the Greater Sudbury Airport.

Characteristic Duties: Under the general supervision of the Director of Airport Operations, Emergency Services and Security of the Greater Sudbury Airport.

• Develop, implement, monitor, and maintain the security management program to ensure compliance with all regulations regarding airport security and ensure operational safety and security of air operations areas.
• Carry out fire prevention activities and ensure control and suppression in concert with CGS's Fire Services Division pertaining to airport structures or other incidents.
• Monitor and oversee the development of security related training programs in accordance with Transport Canada Regulations.
• Ensure sufficient staffing is maintained at all times.
• Attend all emergencies and act as a Co-ordinator of activities in the Airport Emergency Operations Centre or on-scene as required.
• Maintain security/operational manuals and plans.
• Assist the Management of the Safety Management Systems to ensure compliance with Transport Canada Regulations.
• Oversee the airport security program, ensure in compliance with security regulations, which includes contract security staff, participating in Transport Canada security inspections, and implementing changes as required; adhere to Standards and Practices to maintain airport certification.
• Respond to inquiries and complaints and resolve same.
• Oversee the pay parking lot and the security contractor's enforcement of ticketing and towing procedures. Monitor curbside operations and enforce curbside parking.
• Assist in the development and maintenance of airport emergency plans and procedures that interface with local police, ambulance, and fire departments. Develop scenarios and participate in developing and conducting full scale and tabletop emergency exercises.
• Procure supplies and materials for Emergency Response operations.
• Maintain applicable reports and logs for periodical reports.
• Maintain airport building structures within area of responsibility through airport staff and contracts.
• Supervise contracts and capital projects as required, in concert with various CGS departments and the Sudbury Airport Community Development Corporation (SACDC).
• Monitor budgetary aspects of maintenance activities.
• Plan, direct and coordinate a program of maintenance and repair of building within area of responsibility, parking systems, video recording systems, PA System, and access control.
• Oversee daily activities relevant to the operation of taxi and janitorial services at the Greater Sudbury Airport.
• Ensure logs, monthly reports, general reporting procedures and relative documentation is current, particularly information regarding airfield conditions for flight planning stages.
• Participate in capital planning and determine equipment needs specifications and replacement programs.
• Co-ordinate planned or crisis maintenance through airport staff and contractors with the least amount of disruption to airport users.
• Under the supervision of the Director of Airport Operations/Fire Chief of the Greater Sudbury Airport, select, schedule, train, develop, and monitor the performance of airport operations staff; administer progressive discipline as required.
• Act as Management's Representative in Grievance Procedure in accordance with any respective Collective Agreement.
• Analyze systems performances, detect, and eliminate safety hazards.
• Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
• Perform other related duties as required.

Qualifications:

• Successful completion of Secondary School (Grade XII) Education.
• Post Secondary Education in Aviation Studies, Airport Management and/or equivalent work experience.
• Successful completion of a Trainer/Facilitator course.
• Must possess a current Aircraft Fire Fighting Services (AFFS) certificate.

• Minimum of four (4) years of related building maintenance operations experience with preference given to airport experience and at least one (1) year of responsible supervisory experience in the co-ordination of work crews and work assignments.

• Applicable Canadian Aviation regulations as well as environmental, security and safety issues.
• Computer software and administrative systems in a Window environment (e.g., file maintenance, work processing, spreadsheet applications, information input and retrieval, etc.).

• Read and interpret simple plans, sketches, drawings, and blueprints.
• Possess, or an ability to obtain, an Airside Vehicle Operator's Permit (AVOP).
• Possess, or an ability to obtain, a Restricted Area Identification Card.
• Possess, or an ability to obtain, a Possession Acquisition Licence under the Firearms Act.
• Acquire a Restricted Radio-telephone Operator's Certificate.
• Understand and meet the needs of customers.
• Create and respond appropriately to a continuous learning consensus.
• Balance conflicting demands from stakeholders.
• Manage conflict, mediate disputes; assist in reaching consensus.
• Manage the financial, human, and physical resources of the airport.

• Mental and physical fitness to perform essential job functions.
• Good mechanical aptitude.
• Availability to work flexible hours in order to address operational issues or emergencies.

• Excellent use of English; verbally and in writing.

• May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver's license, have an acceptable driving record, and personal insurance coverage.

Leadership Competencies:

Tactical Coordination and Direction (I)

Competency

Competency Definition

Level

Level Definition

Shaping the Future

Innovation

Take a creative approach to problems or issues, “think outside the box”, go beyond the conventional, and explore creative uses of resources.

3

Proposes innovative ideas

Judgment and Decision Making

Make sound decisions involving varied levels of complexity, ambiguity and risk.

2

Assimilates and interprets data to make competing decisions

Delivering Business Results

Collaboration

Work and communicate collaboratively within City of Greater Sudbury to create alignment within and across teams and groups.

3

Collaborates beyond one's area

Customer/Citizen Focus

The desire to work closely with internal and external customers to meet and exceed their expectations.

2

Addresses underlying customer/stakeholder needs

Planning, Coordination & Execution

Plan and coordinate work to achieve desired results on a consistent basis.

3

Coordinates activities involving others within one's team

Aligning People & Teams

Holding Self & Others Accountable

Hold others accountable to execute to high standards of excellence and hold themselves accountable to the same or higher standard.

3

Monitors performance and gives corrective feedback

Leadership

Inspire others to work toward common goals by engaging and empowering them, and providing clarity and direction.

2

Optimizes team effectiveness

Enhancing Personal Effectiveness

Commitment to Continuous Learning

Continuously develop and enhance one's own and others' personal and professional skills, knowledge and abilities.

4

Models a learning orientation

Flexibility/Adaptability

Adapt and work effectively within a variety of situations, and with various individuals or groups.

2

Applies rules flexibly

Interpersonal Communication

Communicate effectively by reflecting on verbal and non-verbal behaviour, being attuned to the needs, perspectives and sensitivities of others and acting with them in mind.

3

Effectively uses empathy

Managerial Courage/Integrity

Acting with integrity, ensuring one's actions are consistent with City of Greater Sudbury's values and expectations.

2

Is publicly candid with the team, acting with integrity consistent with one's beliefs

Leadership Presence

Develop and maintain a sense of presence and emotional maturity and have an inner confidence that one can succeed and overcome obstacles.

3

Demonstrates personal courage

For more information on leadership competencies, please see our Leadership Competency Dictionary.

How To Apply

If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit to apply online.

We must receive your resume before 11:59 p.m. on Wednesday, November 22. 2023. For those providing a French language resume, please also include an English version.

• Follow the step by step application process.
• Ensure you attached a cover letter and resume. Acceptable file types are:
  • .doc
  • .docx
  • .txt
  • .pdf
  • .rtf
• Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

Live outside Canada or new to Canada? The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

Contact Us: For technical difficulties, issues, questions or accommodations with an application made online email View email address on ca.edajobs.com