Store Manager (Brampton) (Winnipeg)

The Role

The Store Manager works with the District Supervisor to oversee all store operations, as well as plan and execute strategies to drive sales and profitability.

The Store

The Store Manager is responsible for merchandising, customer service, and their team’s training and development.

The Store Manager must adhere to all company policies and procedures and must be a role model, demonstrating the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues, listen to others, and make fair and honest decisions accordingly.

The Store Manager monitors performance and takes immediate action on substandard performance. They lead and create an overall positive customer and employee experience.

Responsibilities Include

• Collaborating with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets.
• Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
• Taking action with the support of the District Supervisor on low performance and resolving conflicts.
• Recruiting and retraining talent by motivating their team and recognizing good performance.
• Conducting administrative and operational duties as required.
• Performing opening and closing procedures as per operational guidelines.
• Ensuring health and safety standards are adhered to.
• Preparing and managing employee weekly schedule.
• Handling customer complaints and resolving them in a timely manner.
• Complying with all head office requests regarding store operations.
• Processing and managing all incoming merchandising shipments.
• Handling all returns to head office as required.
• Complying with policy and regulations as per the company’s employee manual.
• Processing cash/credit/debit purchases at the register.

Qualifications

• Minimum of 2-3 years retail management experience.
• High school diploma or equivalent.
• Experience and/or education in visual merchandising.
• Solid business acumen.
• Proven people development skills and ability to assess talent.
• Strong time management and priority‑setting skills.
• Ability to manage stress in a fast‑paced environment.
• Ability to delegate tasks and take ownership.
• Ability to lead a team in a positive and inclusive manner.

Physical Requirements

• Ability to stand for extended periods and climb a ladder.
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements

• Days, evenings and weekends.

What’s in it for you?

• Group insurance.
• Bonus possibilities.
• Agile and friendly work environment.
• Employee discount.
• Upgraded eligibility for Ardene Rewards.
• Birthday paid off & Wellness days.
• Wellness initiatives.
• Cool contests.
• Opportunities for growth.

The expected wage range for this role is between $21.83 - $27.48.

This is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the company.