Operations Analyst
BC Maritime Employers Association
The Operations Analyst performs operational assessments to identify actions and opportunities for improvement, enhancing the efficiency and effectiveness of BCMEA’s training programs.
This is a hybrid role , with one optional work-from-home day per week .
Responsibilities
- Provide weekly analytical assessments from qualitative and quantitative sources of information to make recommendations to the Operations Supervisor and Manager on training program management (e.g., helping respond to shortage trends).
- Perform core competencies, such as raising ratings, entering payroll, and performing vetting.
- Be the central point of contact for all training program management details, such as understanding the number of trainees in the programs and approved and denied statuses.
- Having a close working relationship with BCMEA Dispatch to understand the supply/demand dynamics in the industry to ensure the Operations Supervisor is aware of the training activities that can improve industry supply (e.g., which programs to prioritize intakes for)
- Recommending opportunities for improvement to BCMEA systems.
- Producing the slide deck that gets shown to BCMEA Management at co-management meetings.
- Tracking Workforce Planning Dashboard information.
Qualifications
- 1 to 3 years of Operations experience in a fast-paced and complex unionized work environment.
- Undergraduate degree or college diploma from an accredited post-secondary institution in a related field.
- Strong analytical skills and data fluency to inform data-based decisions.
- Strong interpersonal skills to collaborate and communicate with multi-faceted teams, employees, and stakeholders.
- Ability to leverage conflict resolution and a solutions-driven mindset to calmly respond and resolve emergency situations.
- Proficient with a variety of computer programs and systems, such as Microsoft 365.
- Foundational conceptual understanding of coding, finance, accounting, and operations management.
BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.
Vacancy posted 13 days ago
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