Head of Settlement & Account Management

In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal’s Top Employers in 2026. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

The position at a glance

This is a senior leadership role responsible for overseeing the settlement flow between 2S Canada`s clients, counterparties, and Cash Management. The role works closely with Head of CDS Operation, the Head of Corp Action, and Head of Operations as a key senior stakeholder for 2S Local Custody (LC) operations, coordinating with Treasury and Payments teams. The line manager of Head of Settlement will be Head of 2S Operation.

The position requires client-facing, counterparty, and regulatory engagement, ensuring compliance and operational excellence.

In detail

The Head of Settlement & Account Management is responsible for:

• Securities Clearing & Settlement
• Execute flawless and timely securities settlements across
• Escalate and resolve market-related issues with management in a proactive manner
• Lead the Canadian settlement team (direct reports + matrix partners) and ensure day to day operational excellence across the full settlement lifecycle
• Oversee communication between clients, BNPP’s custody platform, and Canadian depositories/agent banks (CDS, DTCC Canada)
• Partner with Product, Relationship Management and CSMs to respond to RFPs, support client onboarding, and drive expansion of the Canadian custody product suite
• Ensure all activities meet or exceed agreed Service Level Agreements; monitor and report on Key Performance Indicators (KPIs) and risk metrics
• Lead resolution of BAU incidents, coordinate with global teams on escalations, and drive change initiatives that enhance settlement efficiency and control
• Propose process improvements to enhance service quality for clients
• Support Head of Tax Operations for payments (Corporate Actions & Tax Reclaims)
• IT Support & Projects
• Collaborate with Product Management to develop and test new internal products/projects
• Recommend system enhancements as needed
• Maintain deep expertise in operational systems and their specifications
• Support core banking, custody, and payment system developments/tests when required
• Team Focus
• Foster collaboration among colleagues, ensuring mutual support
• Train and mentor team members to disseminate knowledge
• Execute backup responsibilities as assigned
• Market & Client Focus
• Build and maintain strong relationships with counterparties and local authorities
• Monitor market trends and news relevant to clients/business and escalate to management as needed
• Escalate client-related issues to Client Relationship Management before resolution when necessary
• 1LoD Controls
• Execute 1LoD controls for Settlement activities per the control plan
• Provide periodic evidence of 1LoD control execution
• Review and update 1LoD controls in line with process changes

The line manager of Head of Settlement will be Head of 2S Operation.

Work conditions: This position provides for standard working conditions in an office and a normal work schedule from Monday to Friday.

Education

• Master’s degree or equivalent in Economics, Finance and Accounting

Years of experience

• 7 to 10 years of experience

Languages

• English (Fluent)
• French: desirable but not mandatory

Technical & Behavioral Competencies

• Proven experience with in-depth knowledge of Central Securities Depositories and Securities Settlement Systems as types of Financial Markets Infrastructure, including global regulatory frameworks, industry standards and operational resilience.
• Strong expertise in risk identification, assessment, mitigation and monitoring, specifically tailored to CSDs and SSS’s with knowledge of securities services products
• In-depth understanding of key industry regulatory developments around securities settlement
• Excellent interpersonal and communication skills, with the ability to work autonomously and collaborate with cross-functional teams and senior management effectively
• Self-sufficient in your approach you will have demonstrated expertise in strategic thinking and impact analysis to effectively navigate and adapt to evolving regulatory environments
• Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Professional working proficiency in English language is required.

What’s In It For You

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What You Need To Know

• We will review candidates as they apply, so don’t wait to submit your application;
• BNP Paribas is committed to accessibility and inclusion. During the recruitment process, accommodation needs are available at all times for candidates. You will have the chance to make a request for an accommodation during your application.
• You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;
• If you are applying and accepted to a position which requires working in/for the U.S. securities industry, you will be required to provide your fingerprints and undergo additional background checks by the FBI. BNP Paribas Securities Corporation is required to maintain a supervisory program over the conduct of its Associated Persons; some of your personal data will be transmitted to the United States of America and made available to US regulators. Please reach out to BNPP for additional information; or you can also find an overview here: 3110. Supervision FINRA.org

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments, click here

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

• Montreal’s Top Employers 2025
• Canada’s Best Diversity Employers 2025
• Women in Governance – Parity certified – Platinum certification
• Pride at Work Canada
• Part of Les Affaires top 300 companies in Quebec
• Synclusiv
• Ready, Willing and Able
• Autisme sans Limites
• LinkedIn Top Companies 2024

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada Our job offers

* While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted *