Production Support Analyst - Unix, JCL, OpenShift, Stonebranch & Shell Scripting
Temporary
Astra North Infoteck Inc.
Production Support Analyst – Unix, JCL, OpenShift, Stonebranch & Shell Scripting
Location: Toronto, ON (Hybrid – 4 Days WFO)
Duration: 12 Months
Position Overview
We are seeking a Production Support Analyst to join our operations team. The successful candidate will provide critical technical support for production environments, ensuring system stability and compliance with organizational standards. This role requires strong technical expertise across multiple platforms and a commitment to maintaining the highest levels of service quality.
Key Responsibilities
- Monitor and maintain production systems across Unix, Windows, Mainframe, and containerized environments.
- Troubleshoot and resolve technical issues in real time, minimizing system downtime.
- Support and manage Stonebranch workflow automation and OpenShift containerized applications.
- Execute and maintain SQL queries and database operations.
- Develop and maintain automation scripts using Shell scripting and Python.
- Respond to and resolve compliance and IT risk-related incidents.
- Document issues, resolutions, and maintain knowledge base articles.
- Collaborate with development and infrastructure teams to optimize system performance.
- Participate in the production support on-call rotation.
Required Skills & Experience
- Unix/Linux administration, including system management, troubleshooting, and optimization.
- Windows Server administration and support.
- Stonebranch workflow orchestration.
- OpenShift deployment and management.
- Mainframe systems knowledge, including JCL (Job Control Language).
- SQL for querying and database management.
- Shell scripting and Python for automation.
- Strong verbal and written communication skills.
- Understanding of IT risk frameworks and compliance requirements.
Key Competencies
- Strong problem-solving and analytical skills.
- Ability to work under pressure and manage multiple priorities.
- Excellent documentation skills.
- Customer service orientation.
- Attention to detail.
- Proactive approach to compliance and risk management.
Qualifications
- 3+ years of production support experience.
- Relevant certifications in Unix/Linux, Windows, or cloud platforms are an asset.
- Experience in regulated industries such as banking or financial services is an asset.
Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Production Support Analyst - Unix, JCL, OpenShift, Stonebranch & Shell Scripting in Toronto, ON vacancy
- ...Production Support Engineer – SQL, Unix/Linux, Windows & OpenShift Location: Toronto, ON (Hybrid – 4 Days WFO) Duration: 12 Months Role Overview Provide critical technical support for production environments. Ensure system stability, availability...UnixContract work
$80k - $130k per year
...after 45 years were still growing. Join CGI as a Mainframe Production Support Analyst within our Banking Services this role you will support and... ...Linux and network environments. Support Red Hat OpenShift containerized applications and platform operations. Perform...SuggestedFull timeWork at officeShift workWeekend work2 days per week- ...bank? Graduate training, ongoing support, opportunities at leading global... ...Academy: How to discuss production support activity at a high level... ...products Experience in Solaris Unix / Linux / Windows environments, basic scripting, Sybase SQL Exposure to e-commerce...UnixPermanent employmentRelocationFlexible hours
- ...at a multinational investment bank? Join mthree as a Production Support Analyst and fast-track your career by working with one of our leading... ..., and Windows environments Working knowledge of Python scripting Experience supporting MQ, SOLACE, Oracle, and Microsoft...SuggestedLong term contractPermanent employmentWorldwideShift work
$75k per year
...highly committed to continuously supporting various charitable and... ...We are looking for a Support Analyst to join its highly skilled team... ...connect customers to all the products in the smartTrade. Your knowledge... ...understand and work with SQL,Unix Shell / Bash Scripting Independent...UnixLong term contractPermanent employmentWork at officeLocal areaRemote workFlexible hours3 days per week$57k - $102k per year
...experts through mentoring and on the job coaching What will your typical day look like? As a member of the Archer (GRCE) production support team, your typical day will involve monitoring and managing production incidents, triaging issues, and ensuring timely...Permanent employmentFlexible hours- ...bank? Paid graduate training, ongoing support, opportunities at leading global employers... ...ongoing training. What you'll do: Production support plays a vital role in enterprise... ...for technology. As a production support analyst with mthree, you’ll be on a shared mission...Permanent employmentRelocationFlexible hours
$80k - $130k per year
Production Support Analyst Position Description CGI is a global business and technology service provider with $11.5B in revenues. CGI is on... ...DDL, Enform, Enscribe, SQL/MP, Escort (good to have) • TACL scripting, Netbatch • Software Configuration Management (SCM)...Work at officeWorldwide2 days per week- ...Capital Market Application Support Specialist - (Unix, ITRS, ControlM, SQL, Strong Communication) Experience Required: 6-8 Toronto, ON - Hybrid (4 Days WFO) 12 months Mandatory skill 1. Unix 2. ITRS Monitoring 3. Control M 4. SQL...UnixContract work
- ...The Role Proofpoint is seeking a Contract Associate Product Support Engineer for our Enterprise Email Archiving Software. The successful... ...knowledge MCP MCSA MCSE CCNA CCNP experience with Power shell and scripting ~ Passion for customer service customer experience and...Full timeContract workWork at officeRemote workFlexible hoursShift work
- ...in the way you’d like, where you’ll be supported and inspired by a collaborative community... ...Summary Capgemini is looking for a Production support Engineer to work for the... ...● Operating System (Windows, Linux) ● Scripting (Shell Scripting, Python, Power Shell) ● Database...Permanent employmentFull timeLocal area
$80k - $130k per year
Mainframe Production Support Position Description This role is for a highly skilled Production... ...interventions through automation, scripting, and operational best practices. Continuously... ..., including CICS, IMS, DB2, MQ, and JCL-based processing. Ensure end‑to‑end...Permanent employmentWork at officeShift work- ...Salesforce Production Support Analyst Salesforce Administration Apex & nCino Role Description Handle production incidents end-to-end including ticket triage escalation stakeholder communication and maintaining runbooks SOPs and knowledge base articles for recurring issues...Full time
- Production Support Specialist (Client Connectivity & Payments) 12-Month Contract Hybrid (Toronto) Are you a production support professional... ...skills across distributed systems. Hands-on experience with: Unix/Linux SQL Log analysis Monitoring and observability...UnixContract work
- ...MongoDB Familiarity with continuous integration and continuous deployment (CI/CD) pipelines especially using Git Working knowledge of Unix/Linux experience Job Types: Full-time, Fixed term contract Schedule: ~8 hour shift ~ Monday to Friday Ability to commute...UnixFull timeFixed term contractRemote workRelocationMonday to fridayShift work
$50 - $52 per hour
...We are Hiring For Senior Application Support Analyst - Pega Position Experience: 6+ years... ...risks. Responsible for ensuring the production and maintenance of high-quality support... ...Basic knowledge and troubleshooting of SQL, Unix, Job Scheduling etc. Experience with...UnixContract work- ...array of language and business support services, including... ...apply! The Litigation Support Analyst is responsible for all aspects... ...the analysis, processing, and production of electronic data. Works closely... ...& Experience · Coding and scripting experience a plus (VBS, VB, PHP...Permanent employmentFull timeInternshipLocal areaFlexible hours
- ...financial systems run flawlessly? We are looking for a Mainframe Production Support Specialist to lead incident investigation, drive rapid service... ...). Exposure to Open Systems & databases: SQL, Java/J2EE, Unix, Oracle, and WebSphere. Familiarity with monitoring and...UnixImmediate startShift work
- ...rewarding career at Rogers and be a driving force behind our success story! Senior Analyst, Product Insights Role Overview We are seeking a Senior Analyst, Product Insights to support the Entertainment product portfolio. This role sits at the intersection of product,...Full timeContract workShift work
- ...humbled to be recognized as the #1 place to work in San Francisco, as well as a top workplace in the entire United States). Our people are Lever’s biggest competitive advantage and we’ll continue investing in our “Leveroos” and people-first culture. Support pereson ene...Contract work
- ...Title: Service Manager, Production Support Location: Remote Job Description: As a Service Manager in the Production Support Group at Sapiens, you will oversee the end-to-end delivery of production support services for our insurance software solutions. This...Remote work
- ...company with a powerful suite of unique products that have already achieved a significant... ...development. We love what we do, and we support the team around us. Overview:... ...an experienced Senior Application Support Analyst with strong customer-facing experience to...Full time
$70k - $85k per year
...Level 2 and Level 3 application and systems support for Roadside and Travel applications and... ...of hands-on experience in application or production support roles ~ Experience supporting... ...applications in containerized platforms such as OpenShift (Kubernetes), with experience...Permanent employmentWeekend workAfternoon shift$75k per year
...documents to research and implement solutions Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide customer service Manage incidents Supervision ~ No supervision responsibility Experience and...Permanent employmentFull timeRemote work- ...We are looking for a beginner-level YouTube Script Writer who is passionate about storytelling, content creation, and learning how successful YouTube videos are made. This role is perfect for someone who wants to build experience in scriptwriting and digital media. You will...
- ...and delivering financial strategy, information, and management support within TD Securities (TDS). A key function within the department... ...and controls are effective. : Within Wholesale Finance, the Product Control Team supports TD Securities and is responsible for...Full timeWork from home
- ...L3 Hyland OnBase Production Support Engineer Experience Required: 8+ Years Must Have Technical/Functional Skills • Deep expertise... ...programs • Experience with automation and scripting including PowerShell and batch jobs • Experience with performance...Permanent employment
$70k - $85k per year
...About The Role EliseAI’s Product Solutions team are subject matter... .... Our Product Solutions Analysts possess in-depth system knowledge... ...make our clients feel heard and supported. Clearly gather issue details... ..., or internal dashboards) to support escalation. Close the...Full timeWork at officeLocal areaRelocation package$70k per year
...value and embrace their individuality. We deliver the tailored support and tools they need to build life-long skills, positive mental health... ...the Manager, IT Support Services, we are hiring an IT Support Analyst on a 12-month contract. As our new IT Support Analyst, you will...Full timeContract workInternshipWork at officeRemote workFlexible hours2 days per week- ...Role: AWS Production Support Engineer Location : Toronto Office Hybrid: 2 days in office per week Experience: 7–10 years Skills: Digital – Cloud DevOps & AWS Cloud Platform Support Engineer + Payment Domain Detailed Job Description • Strong...Contract workWork at office2 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Production Support Analyst - Unix, JCL, OpenShift, Stonebranch & Shell Scripting. Be the first to apply!
Related searches
- service support technician Toronto, ON
- network technical analyst Toronto, ON
- technical business analyst Toronto, ON
- computer support technician Toronto, ON
- decision support analyst Toronto, ON
- assistant technique Toronto, ON
- IT support analyst Toronto, ON
- adjoint technique Toronto, ON
- network support analyst Toronto, ON
- service desk analyst Toronto, ON