Clerical Assistant Clinics Surgical Daycare

Job Responsibility:

RESPONSIBILITIES:

Reporting directly to the Clinical Leader/Manager of Pre and Postoperative Services, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for the Terrence Donnelly Day Surgery Center. As a highly organized, self-motivated, results-oriented individual, you will be accountable for:

• Providing administrative and secretarial support to the members of the patient care team in Day Surgery
• Scheduling patient procedures using state-of-the-art computer software;
• Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
• Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
• Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries from both patients and physicians' offices.
• Collecting unit statistics as requested and needed

QUALIFICATIONS:

• Medical terminology certificate required.
• Graduate of a recognized Office Administration program or equivalent
• Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate.
• Good written communication (English) skills to sort mail, schedule patient procedures and obtain test results.
• Must have medical terminology in order to transcribe and process physician orders.
• Ability to operate state-of-the-art computer technology with a proven aptitude and willingness for learning higher level computer skills.
• Previous clerical experience in the health care setting.
• Well developed organizational skills with the ability to work in a fast-paced environment and prioritize tasks appropriately.
• Excellent customer service record with proven success working as part of a team.
• Demonstrated commitment to and understanding of the Mission and Values.
• Excellent attendance record.

Shifts are subject to change based on departmental needs.

As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid accommodation under the Ontario Human Rights Code exists. All internal candidates must be in compliance with Unity Health Toronto¿s COVID-19 Vaccination Policy. Please note, proof of vaccination must be QR Code format.