Catering Lead

Seasonal Hourly Catering Lead position is a key role in our Catering Team.

Under general supervision of the Catering Manager, Catering Leads are responsible for assisting with all food and beverage services and quality throughout the catering department, including backstage catering, VIP events, bar service, in-house dining, team services etc.

They will be responsible for training new employees, overseeing event set-ups, service executions and teardowns, transporting equipment and food to in-house event spaces, and ensuring all Aramark Catering brand standards and initiatives are consistently achieved.

Job Responsibilities

Lead and execute banquet and catering events with initial direction from Catering Manager

Be a hands-on Lead providing guidance to the catering team with positive motivation and effective communication

Monitor and take corrective action to ensure service complies with Aramark policies and procedures, as well as Health and Safety Standards

Oversee and assist in all event set-ups and teardowns

Assist in the delivery of events and hospitality in multiple locations, by following the Banquet Event Orders and Riders

Maintain all serving schedules as stipulated on the Banquet Event Orders; ensure that all food items are delivered and served in a timely manner

Ensure tables, buffets, bars and service areas are kept clean and set accordingly based off Aramark Catering standards and proper procedures

Complete supervisory tasks as required, as well as ensuring all staff follow and execute opening & closing duties

Uphold and Maintain food production, that ensures the safety and quality of food according to policies, procedures, and department requirements.

Ensure that food items are stored in a safe, organized, and hazard-free environment.

Ensures all catering storage areas are kept clean and organized

Maintain equipment and all other catering supplies

Ability to understand and follow directions from the Manager/Director

Ability to frequently lift, push, pull, or carry items up to 50lbs

Ability to walk or stand for extended time periods

Maintain and implement daily and monthly inventory counts, shift briefs, stock shortages, maintenance and wastage records

Involves working with chemicals, heated equipment, steam and other risk conditions

May be responsible for opening and closing of events during irregular hours unassisted

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

1-year supervisory experience required

Must read, write, and understand verbal instructions in English

Strong time management and organizational skills

Strong Communication & Organizational Skills

Ability to maintain emotional control in high-stress situations

Excellent Guest Service Skills with managing VIP Clientele and ability to work in a team environment Flexible schedule to work mornings, evenings, weekends, and holidays for NHL Hockey

games, Ottawa Charge Hockey games, backstage catered events for concerts and other catered events as required

Enjoys working in a lively, fast-paced environment

Well-groomed and professional attire (follow Aramark standards for uniform and grooming)

Ability to perform basic arithmetic

Proficient with Microsoft Office Applications (Word, Excel)

Must be SMART SERVE Certified

Knowledge and previous experience with Micros Point of Sale System and Eigen payment Systems is an asset

#ACAN150

Education