Senior HR Analyst, Systems & Analytics

About 369 Global

369 Global is a group of companies based in Canada. We have a portfolio focused on skills training and workforce development, media, and international business services. For 35 years, we have worked at the intersection of people, business, and global opportunity. We think long-term, invest in impact and believe global thinking starts locally.

We focus on legacy, scale, and sustained impact. We do not offer services directly. Instead, we provide our companies with:

• Long-term strategic planning and support services
• Global expansion opportunities
• Succession and leadership transition guidance

Across our companies, we focus on:

• Training workers to inclusively integrate into rapidly changing labour markets
• Building globally-informed media consumers who can shape an interconnected
• Facilitating Canadian businesses ability to effectively enter international markets and helping global businesses access the Canadian market.

Our vision unites us with a shared purpose

We activate global connections through deeply human experiences

Our values influence our thinking, guide our behaviours and shape our actions:

Dream to Reality 

Drive 

Innovation 

Bring People Together 

Change The World 

Position Summary

The Senior P&C Analyst will play a key role in driving People & Culture transformation initiatives, with a strong focus on HR systems optimization, analytics, automation, and process improvement. This role goes beyond operational support to actively lead and execute initiatives that enhance efficiency, improve data-driven decision-making, and accelerate digital adoption across the P&C function.

A key focus of this role is improving and optimizing People & Culture processes and systems (including ADP and Monday.com), ensuring efficiency, accuracy, and automation wherever possible. The successful candidate will help transform manual processes into streamlined, tech-enabled workflows using tools such as Google Workspace, ADP, Monday.com, and AI solutions such as Google Gemini and other automation tools.

This role is essential in enabling scalable HR operations through analytics, automation, and continuous improvement, while also supporting critical reporting, compliance, and strategic initiatives.

The ideal candidate will be highly analytical, technologically advanced, detail-oriented, and proactive, with strong experience in HR systems, reporting, project management and process optimization.

Role Focus (Time Allocation)

• 25% Accelerate ADP workflow automation and improve process efficiency across onboarding, offboarding, and HR lifecycle processes (including workflow mapping and redesign)
• 25% Build, validate, and deliver quarterly P&C reporting and dashboards to support data-driven insights and workforce decisions
• 25% Lead or support special projects and initiatives, including AI enablement, digital transformation, and adoption of automation tools within P&C
• 25% Enhance and automate P&C compliance processes and procedures (JH&S, employee documentation, employee communications, and related workflows)

Your responsibilities

P&C Analytics, Reporting & Insights

• Lead development and maintenance of P&C reporting, dashboards, and workforce analytics
• Build and deliver quarterly and ad hoc reports to support leadership decision-making
• Analyze key HR metrics including recruitment, turnover, workforce trends, and operational efficiency
• Ensure high data accuracy, integrity, and consistency across HR systems
• Translate data into meaningful insights to support P&C and business strategy

Systems Optimization (ADP & HR Tools)

• Own and improve HR workflows within ADP and related systems
• Identify and implement opportunities for automation and system enhancements
• Support data structure improvements and reporting optimization
• Troubleshoot system issues and coordinate resolutions with stakeholders and vendors
• Contribute to ongoing HRIS optimization and user adoption improvements

Project Leadership & Process Improvement

• Lead and support HR transformation and process improvement initiatives across P&C
• Map, redesign, and optimize HR workflows for efficiency and scalability
• Track deliverables, timelines, and dependencies using Monday.com
• Drive accountability and follow-up on HR actions and approvals across stakeholders
• Continuously identify and implement operational improvements

Automation & AI Enablement

• Identify and implement opportunities to reduce manual HR processes through automation
• Support adoption of AI tools (e.g., Google Gemini) and workflow automation platforms
• Contribute to digital transformation initiatives within the P&C function
• Design smarter, scalable HR processes through technology integration

Stakeholder & Operational Support

• Collaborate with HR and business stakeholders to support key P&C initiatives
• Provide coordination support for HR operations and transformation projects
• Ensure effective communication, follow-up, and execution across teams
• Maintain confidentiality, accuracy, and professionalism in all HR activities

Must Have Requirements

• Bachelor's degree in Business Administration, Human Resources, Office Administration, or related field preferred
• 5 years of extensive experience in HR operations, HR analytics, HR systems, or HR transformation roles is desired
• Strong experience with HRIS systems (ADP, Dayforce, Workday preferred)
• Proven experience in reporting, analytics, and data interpretation is preferred
• Experience supporting process improvement and systems optimization in a fast-paced environment
• Strong proficiency in Microsoft Office Suite and Google Workspace
• Highly organized with strong attention to detail and prioritization skills
• Strong communication, coordination, and stakeholder management skills
• Strong understanding of confidentiality and data governance
• Demonstrated ability to work independently with ownership and accountability
• Strong technical aptitude and comfort with learning new systems quickly

Preferred to Have

• Experience with Monday.com or similar workflow/project management tools
• Exposure to People Analytics or HR analytics frameworks
• Experience with AI tools, automation platforms, or digital HR transformation
• Demonstrated experience improving HR systems, workflows, or employee lifecycle processes

369 Global is an inclusive work environment and as such has a workplace accommodation policy in place. Accommodations are available, upon request, for the interview process and other selection stages for job applicants with accessibility needs.

*Artificial Intelligence (AI) tools may be used to assist in screening and assessing applicants.*