Bilingual National Operations Support Administrator

Job Responsibility:

The Chubb Fire & Security Difference...

Service Excellence

Technology Leadership

Focus on Quality

National Coverage

Single Point of Contact

A Name You Can Trust

Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate in peace of mind to those that we serve.

Role Summary:

Our Chubb Mississauga Branch requires a Bilingual National Operations Support Administrator to provide support to the National Operations Center. In this role you will provide unrivaled, outstanding support to all internal and external customers, delivered through timely responses, courteous customer call handling, and professionally written correspondence.

Key Job Responsibilities:

• Following company policies and procedures, accurately administrate/process contracts, orders, cancellations and billings.
• Contribute to team effort by accomplishing required results to meet department and company goals.
• Work with internal/external customers professionally.
• Assist Management and other departments to resolve customer concerns.
• Work flexibly around normal office hours to achieve results required.

Qualifications:

• Essential to have strong Computer skills (i.e. Word, Excel, PowerPoint, e-mail).
• Post-Secondary education in Business Administration or related course of study.
• 1-3 years of customer service/administration experience, preferably within a B2B environment.

More about the position:

• Professional, articulate, good verbal communication
• Bilingual (French & English)
• Result-oriented with can-do attitude
• Excellent time management and planning skills
• Team player who is supportive of others
• Adaptable to changing environments
• Self-motivator with a positive outlook
• Able to work on own initiative without direct supervision
• Able to work under pressure, manage key objective and work toward targets

Our offerings include

• Learning and Development opportunities
• Reward and Recognition Program
• A culture of performance & accountability
• A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• Paid time off
• RRSP match

Schedule:

• Monday to Friday

Experience:

• Administrative experience: 1 year (preferred)
• Customer Service: 1 year (preferred)

Language:

• French and English (preferred)

Work Location: In person