Senior Associate, Pension Training

Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 640,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. Don’t just work anywhere — come build tomorrow together with us.

The Pension Training Team operates in a collaborative environment. We are committed to partnering with stakeholders to ensure teams within Pensions are well-informed about pension plan legislation, policies, operational tasks, and internal best practices. We foster a high standard of knowledge, collaboration and excellence as we support our colleagues across Pensions in achieving our North Star – to be the most trusted partner in empowering OMERS members throughout their pension journey, from hire to retirement – and beyond.

Reporting to the Manager of Pension Training, the Senior Associate will focus on designing, delivering, and facilitating training content that supports the professional growth of employees across the Pensions team. You will collaborate with subject matter experts to ensure that training initiatives align with business objectives and foster a culture of continuous learning.

Responsibilities

• Design, develop, and deliver training material that aligns with the business need while adhering to fundamental learning principles.
• Collaborate with subject matter experts to assess training needs and create tailored learning solutions.
• Build trust and rapport with stakeholders to identify training needs and offer insights on addressing performance gaps.
• Facilitate training sessions on OMERS Plan provision and/or administrative practices.
• Maintain up-to-date training materials and resources in alignment with organizational goals and compliance requirements.
• Support change initiatives (e.g., modernizations and/or system enhancements) by updating existing training material and preparing any new training needs to support these changes.

Qualifications and Skills

• Post‑secondary education or at least 3–5 years of relevant experience in training, pensions, finance, or customer service.
• Experience designing and delivering both in‑person and virtual learning solutions.
• Knowledge of pension plan administration, relevant legislation, and regulations (Pension Benefits Act, Income Tax Act) and related policies.
• Expertise in pension technology, systems, and transactional processes across business areas.
• Strong communication, presentation, and interpersonal skills.
• Positive attitude committed to personal growth and continuous learning.
• Strong interpersonal skills with coaching and feedback abilities.
• Excellent organizational skills and attention to detail.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with Articulate, Canva, and Camtasia are strong assets.

This posting is for an existing vacancy.

The expected salary range for this position is $72,000.00 – $108,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short‑term Incentive plan and our Long‑term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

As one of Canada’s largest defined benefit pension plans, our people‑first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our View email address on ca.talent.com committee and employee recognition programs.

Note: OMERS uses artificial intelligence tools to assist in the recruitment process.