SME Account Manager, Business Flex

A career as an SME Account Manager at Business Flex means being part of a dynamic team surrounded by experts. It also means taking responsibility of business clients who contact Business Flex and referrals received from our partners. Growing the client portfolio while effectively serving SME clients who want to receive advice remotely. Your passion for business development and customer service experience will help you build trust over the phone and develop our small to medium-sized commercial clients. You will quickly be a guide to all their financial projects.
Your job:
Provide an advisory role in line with clients' needs
Analyze credit requests, develop financing scenarios and propose appropriate solutions
Negotiate the terms and conditions of agreements with clients
Apply and follow up on recommendations made by the various specialists at the Bank and its subsidiaries to promote profitable business development
Take responsibility of your personal development, both in terms of developing your skills and your knowledge of the economics of SMEs
Your team:
Reporting to the Senior Director, Business Flex, you work with a team of 150 experts on a daily basis. 37.5-hour full-time position per week. The selected candidate will work in hybrid mode and will have a presence in our branches in their local market.
Our team values everyone's passions and bold ideas. From helping our clients achieve their goals to helping your colleagues achieve what they love in life, we stand together. We know that we can count on our colleagues to promote knowledge sharing and mutual support.
Prerequisites:
University certificate, bachelor's degree or master's degree
Minimum of 2 years of experience in commercial credit for Relationship Manager positions, and business or personal credit for Account Manger positions
Knowledge of commercial products
Proven experience (more than 5 years) in business development
Knowledge of the healthcare professional network, an asset
Negotiation skills
Ability to communicate effectively and with impact
Excellent ability to work as a team and provide customer service
Ability to work in a constantly changing environment
Proficiency in French, an asset.
Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!
Communication, Emotional Intelligence, Teamwork, Accountability, Client-focused, Learning Agility, Listening