HR Generalist

Overview

IMS is seeking People and Culture (HR) Generalist to support day-to-day HR operations across the employee lifecycle. This role is ideal for someone who enjoys a mix of employee support, HR administration, and practical problem-solving, and is looking to grow their career in a hands-on environment.

Reporting to the Head of People and Culture, the People and Culture Generalist will play a key role in delivering consistent, responsive, and compliant HR support across the business.

Key Responsibilities

Employee Support & Relations

• Act as a first point of contact for employee and manager HR inquiries


• Provide guidance on company policies, practices, and basic employment standards


• Support routine employee relations matters, escalating more complex issues as needed

Recruitment & Onboarding

• Coordinate recruitment activities including posting roles, screening candidates, and scheduling interviews


• Support hiring managers through the recruitment process


• Lead onboarding coordination and ensure a positive new hire experience

HR Operations & Administration

• Maintain accurate employee records in BambooHR and other systems


• Support payroll processes in coordination with the payroll function


• Prepare employment documentation (offers, letters, changes, etc.)

Policies, Compliance & Programs

• Support the administration and communication of HR policies and programs


• Assist with compliance requirements (ESA, workplace policies, training tracking, etc.)


• Contribute to HR initiatives such as engagement, health and safety, and training

Projects & Continuous Improvement

• Participate in HR projects and process improvements


• Help streamline workflows and improve employee experience

Qualifications

• 3–5 years of progressive HR experience


• Post-secondary education in Human Resources or a related field


• CHRP designation (completed or in progress) is an asset


• Working knowledge of Ontario employment legislation (ESA, Human Rights Code)


• Strong organizational skills and attention to detail


• Ability to manage multiple priorities in a fast-paced environment


• Strong communication skills with a practical, solution-oriented approach


• Ability and willingness to travel between locations.

What Success Looks Like

• Provides timely, accurate, and practical HR support to employees and managers


• Builds trust across the organization through responsiveness and professionalism


• Maintains accurate data and supports smooth HR operations


• Proactively identifies opportunities to improve processes

Why Join IMS

• Exposure to a broad range of HR activities in a growing organization


• Opportunity to learn and develop under experienced HR leadership


• Collaborative, down-to-earth culture