Human Resources Generalist

Training Overview

● Oversee Training and Development

● Update and organize company policies and procedures in regards to training, development and company culture

● Assess organizational training and development needs through surveys, interviews and

communication with employees.

● Stay up to date with the latest trends in learning and development

● Develop training plans and materials to fulfill specific training needs

● Host and facilitate various training groups

● Use various training formats including in person, virtual training, and videos

● Ensure compliance training needs are met

People Development

● Manage the People Development Program

● Maintain content and administrative details

● Ensure employee success and engagement rates

● Coordinate and help support special events, sponsorships and projects within our community

● Actively manages the Culture Committee and delegates roles and task efficiently

● Ensure sector programming aligns with Cloré Vivid Vision

Customer Relations

● Respond to escalated customer inquiries online and over the phone, including conflict resolutions

Staff Management

● Manage staff through training, support, motivation and assigning duties

● Provide leadership, ensuring exceptional people development administration, and handling employee suggestions or concerns

Reporting

● Reports to Human Resources Manager

Requirements

● Minimum of 5 years retail experience

● Post-secondary education preferred

● Ability to effectively teach/develop others to the next level

● Proficient in Microsoft Office applications

● Strong communication skills and attention to detail

● Ability to interact and communicate with people clearly without personal bias

● Strong leadership skills