General Manager - Leamington GM

Leamington GM is seeking a dynamic General Manager to lead our team and drive our continued success. We are looking for a candidate that possesses a strong business acumen, proven sales experience and exceptional leadership skills.At Leamington GM, we are a high-energy automotive hub proudly serving southern Essex County with iconic Chevrolet, Buick, GMC, and Corvette lineups. From our busy sales showroom to our bustling service bays, our culture is built on welcoming hospitality and straightforward teamwork. We know that a world-class guest experience starts with an empowered team, which is why we cultivate a supportive, collaborative environment where your hard work is rewarded, your technical or sales expertise is highly valued, and your personal career goals are fully backed by leadership.Our vision combines the warm, down-to-earth camaraderie of a tight-knit regional dealership with the competitive compensation, advanced training, and world-class resources of the Rafih Auto Group. Whether you are a passionate sales professional or a skilled technician, we focus on providing a vibrant workflow and a clear path for continuous professional growth. If you are a reliable, people-oriented professional who takes genuine pride in your craft and thrives in a positive, family-first environment, you will find a highly rewarding and welcoming home with us.

Job Description:

We are seeking a high-energy, results-driven General Manager to lead all dealership operations. As the GM, you will be the primary driver of profitability, customer retention, and employee engagement. You will oversee Sales, Service, Parts, and Finance departments, ensuring each operates at peak efficiency while maintaining the highest standards of manufacturer compliance and brand integrity. You will lead a team of dedicated professionals, develop and implement effective strategies, and ensure the dealership's profitability and growth.

Key Responsibilities:

• Operational Excellence: Oversee day-to-day operations across all departments to ensure seamless workflow and maximum productivity.
• Financial Management: Manage the P&L statement; develop and execute annual budgets, monthly forecasts, and cost-control strategies.
• Sales Leadership: Partner with the General Sales Manager (GSM) to set aggressive yet realistic unit and gross profit targets.
• Fixed Operations Oversight: Drive Service and Parts performance (RO counts, effective labor rates, and parts turn) to ensure a stable \"absorption\" rate.
• Team Development: Recruit, train, and mentor department managers. Foster a culture of accountability and high morale.
• Customer Experience: Maintain a top-tier Customer Satisfaction Index (CSI) score by resolving escalated concerns and improving the customer journey.

Requirements & Qualifications:

• Experience: 5+ years of experience as a General Manager or General Sales Manager in a high-volume dealership.
• Education: Bachelor’s degree in Business Administration or a related field (preferred).
• Technical Skills: Proficiency with Dealership Management Systems (DMS) (e.g., CDK Global, Reynolds & Reynolds).
• Compliance: Deep understanding of local automotive laws, F&I regulations, and manufacturer requirements.
• Leadership: Proven track record of improving store profitability and \"turning around\" underperforming departments.

Qualifications:

• Proven track record of success in sales
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Degree in Business or similar
• Proficiency in Microsoft Office

Why choose Rafih?

• Competitive compensation and bonus plans
• Competitive Employee Benefits program
• Comprehensive training to set you up for success in your role
• A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support
• Advancement opportunities
• A company culture focused on inclusivity, diversity, employee wellness, and community engagement
• Employee engagement and recognition events

For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.

Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment.

We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview will be considered at this time.

Job Type: Full-time

Pay: $175,000.00-$275,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Education:

• Bachelor's Degree (preferred)

Experience:

• Automotive Management: 5 years (preferred)
• Employee Development: 5 years (preferred)
• Management: 5 years (preferred)
• Leadership: 5 years (preferred)

Licence/Certification:

• OMVIC (required)
• Driving Licence (required)

Location:

• Leamington, ON N8H 3B6 (preferred)

Work Location: In person