Bilingual Check in Coordinator -$21.53/hr (15hpm-23h30pm)

$21.53 per hour

Temporary

Protrans Personnel Services is currently seeking a Bilingual Customer Service Representative for a leading transportation company located in Dorval, Quebec. This is an excellent opportunity for a customer-focused professional with experience in the transportation and logistics industry.

Location: Dorval, QC (Near Montreal Airport)
Schedule: Monday to Friday | 3pm to 11pm
Pay Rate: $21.53/hour (Weekly pay deposited directly into your bank account)

Qualifications

Minimum High School Diploma required
Fluent in both French and English (spoken and written)
Must have access to a reliable vehicle for commuting
Previous experience in a transportation or logistics company is required
Minimum 1 year of transportation industry experience
Experience using AS400 software is required
Strong communication, customer service, and problem-solving skills
Ability to work efficiently with both internal and external customers
Knowledge of telephone systems
Post-secondary education is considered an asset
Call center experience in a fast-paced environment is considered an asset

Key Responsibilities

Enter transportation loads accurately into the system
Schedule and coordinate pickup and delivery appointments
Communicate effectively with customers, drivers, and operations teams
Provide exceptional customer service and resolve inquiries in a timely manner
Monitor shipment status and ensure timely updates to customers
Maintain accurate records and documentation within the AS400 system
Support daily transportation and logistics operations as required

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Vacancy posted 1 day ago

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