Service Advisor
$33.6 per hourCanadian Tire
This Job has been imported from the National Job Bank. For more information please click the link to view the job on the National Job Bank.
Skills and Abilities
Work setting
- Rural area
- Retail/wholesale establishment/distribution centre
- Automobile repair services
Tasks
- Produce informational materials to increase awareness of services available
- Supervise staff
- Train staff
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
Supervision
- 5-10 people
Computer and technology knowledge
- Internet
- MS Excel
- MS Office
Specialization or experience
- Green economy sector
Security and safety
- Criminal record check
- Driving record check (abstract)
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Standing for extended periods
Personal suitability
- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you live near the job location?
Employment terms options
- Flexible hours
Green job
- Involves duties and responsibilities that lead to positive environmental outcomes
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Deferred Profit Sharing Plan (DPSP)
- Free parking available
- Other benefits
Support for persons with disabilities
- Participates in a government or community program or initiative that supports persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Participates in a government or community program or initiative that supports Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
$35k - $65k per year
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