intermediate business analyst.

We are seeking an analytical, collaborative Intermediate Business Analyst to deliver a comprehensive range of I&IT business analysis services for initiatives with diverse business and technological needs. In this role, you will bridge the gap between business stakeholders and technical engineering teams by gathering, analyzing, and documenting complex requirements. Combining business analysis expertise with foundational leadership capabilities, you will lead discovery sessions, evaluate operational problems, map out structured workflows, and ensure solutions align cleanly with enterprise standards and project delivery lifecycles.

Location: Thunder Bay, ON (Hybrid – 2 to 3 days per week onsite at 777 Memorial Ave)

Duration: 12-month contract

Advantages
Dual Track Growth: Broaden your professional portfolio by combining intermediate business analysis execution with visible project coordination and leadership responsibilities.

Modern Tool Stack Sandbox: Advance your technical skillset utilizing a premium suite of collaborative and agile management platforms, including Jira, DevOps, Miro, and Figma.

Strategic Visibility: Gain direct exposure to a robust mix of structured, object-oriented, and contemporary Agile system lifecycles while steering stakeholder JAD workshops.

Long-Term Engagement Stability: Benefit from a predictable, highly collaborative 12-month contract roadmap optimized for continuous professional development.

Responsibilities
Requirements Elicitation & Engineering: Lead requirements gathering using standard business analysis techniques, including Joint Application Design (JAD) sessions, interviews, stakeholder workshops, and collaborative process mapping.

Core Business Modeling: Conduct comprehensive business modeling, including use case modeling, process mapping, data flow modeling, business rules definition, and non-functional requirements definitions.

Backlog & SOW Management: Leverage project leadership and management capabilities to coordinate task priorities, monitor project progress, resolve pipeline problems, and report status regularly to management and stakeholders.

Collaboration & Brainstorming Tooling: Drive interactive visual design and collaborative requirements workshops using tools like Figma for user interface mockups and Miro for real-time process brainstorming.

DevOps & Delivery Tracking: Structure, track, and maintain user requirements, epics, and features within an Agile development framework using Jira and DevOps ecosystems.

Business Cases & Feasibility: Assess operational problems or opportunities, preparing data-driven business cases, cost-benefit analyses, and feasibility studies for alternative and cost-effective service delivery approaches.

Specification Translation: Translate abstract business and data requirements into clear functional specifications sufficient for designing downstream technology solutions.

Performance Measurement & Traceability: Develop and manage requirements traceability matrices and definitive performance metrics for business analysis evaluation and subsequent project follow-up.

Qualifications
Core Business Analysis Experience: Minimum 4 years of dedicated professional experience operating as an IT Business Analyst, successfully gathering requirements, modeling business processes, and managing user specifications (Strictly Required).

Foundational Project Leadership: Demonstrated professional experience handling light project management tracks, coordinating task distribution, or leading project deployment workflows (Strictly Required).

Technical Collaboration Tooling Prowess: Proven practical experience utilizing DevOps, Jira, Miro, and Figma to capture requirements, trace metrics, and build interface mockups (Strictly Required).

Methodological Depth: Deep functional understanding of structured software development lifecycles (SDLC), object-oriented design concepts, and Agile project delivery methodologies.

Artifact Production & Design: Demonstrated ability to prepare professional documentation, including business functional models, process maps, user briefs, and executive presentations.

Soft Skills: Exceptional analytical problem-solving, communication, and negotiation mechanics, with an established history of managing timelines, building team consensus, and meeting project sprint deadlines.

Nice to Have:
Prior professional business analysis, data coordination, or systems review experience within a public sector branch or broader public sector (BPS) landscape.

Foundational familiarity with digital accessibility legislation, including AODA regulations and standards.

Summary
If you're interested in the "Intermediate Business Analyst" role based in Toronto, we encourage you to apply online at Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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