Customer Learning Director at Kinaxis
Kinaxis
Elevate customer learning experiences as the Director of Customer Learning Programs in a hybrid role at Kinaxis. Strategize and enhance training initiatives to drive product adoption and customer success. In this influential position, you will leverage over 10 years of experience to shape curriculum design and oversee training execution. Collaborating with vital internal teams, you will ensure that learning methods align with business goals and evolving product advancements while driving operational success. Key Responsibilities:
- Strategize and lead partner learning initiatives
- Design and update curriculum for enhanced engagement
- Coordinate training with product release timelines
- Develop scalable instructor-led training models
- Oversee partner certification and training operations
- Bachelor’s degree or equivalent experience
- Over 10 years of experience in training program leadership
- Strong understanding of product lifecycle dynamics
- Exceptional analytical and communication skills
- Proven capability with multi-functional global teams
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