Senior Business Consultant

Overview

Finastra is a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. Disclaimer: Finastra has signed an agreement to sell its Universal Banking business to Pollen Street Capital, with completion expected end 2026 / early 2027, subject to consultation and customary closing conditions. Upon completion, this role is expected to transition to the standalone Universal Banking business, creating opportunities to support its future growth and success.

Responsibilities & Deliverables

• Interact with client consultatively to determine project requirements and needs analysis.
• Establish and assist client with configuring system parameters and controls based on client’s business practices and processes; recommend best practices; review setup with clients and gain client acceptance.
• Conduct data analysis and mapping activities for assigned applications; analyze source data files and map data to target application for use by technical resources to develop programs.
• Provide on‑site or remote support during client conversions.
• Test and troubleshoot system configuration and functionality; validate new system inputs, outputs, and connectivity.
• Identify, research, and assist in resolving any issues with technical resources.
• Facilitate converted database validation work sessions with clients.
• Assess and report risks during project and participate in the development and implementation of mitigation plans.
• Communicate project scope, status, and risks to all stakeholders.
• Record accurate and timely accounting of time spent on project related activities.
• Follow established project, departmental, company procedures and quality standards.
• Follow established project management standards.
• Provide activities related to the management of assigned implementation projects to bring the project to a timely close and transition the client appropriately.
• Complete post‑implementation tasks in a timely manner.
• Update internal documentation as applicable.
• Provide subject‑matter expertise to internal staff including, but not limited to, sales, development, support, training, professional services as needed.
• Participate in the development of implementation or training content.
• Conduct software training and/or reinforce prior training to both external clients and internal staff.
• Maintain, enhance, and broaden knowledge and skills of software applications and industry practices.

Qualifications

• Minimum of 5–6 years of experience in relevant area of expertise, preferably for a financial institution or an industry banking software company.
• Client‑facing service experience required.
• Software implementation, support, or training experience strongly preferred.
• Experience with project management disciplines preferred.
• Experience with Finastra products a plus (Finastra Essence).

Compensation

80–105k

Benefits

Unlimited vacation (subject to local regulations and business priorities); hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave; medical, life and disability insurance; retirement plans; access to Employee Assistance Program; employee groups and monthly wellbeing initiatives; vacation time for volunteering and donation‑matching opportunities; participation in inclusion communities such as CountMeIn, View email address on ca.talent.com, View email address on ca.talent.com, View email address on ca.talent.com, View email address on ca.talent.com; access to online learning and accredited courses; global recognition program; and other benefits that may vary by location.

Accessibility Statement

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants’ needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.