Senior Solution Consultant- Inkjet

Senior Solution Consultant

The Senior Solution Consultant (SC) is directly responsible for selling continuous-feed inkjet and workflow solutions to current Ricoh Print customers as well as net‑new and competitive accounts. With experience in B2B environments focused on printing solutions, the SC has a detailed understanding of the complete Ricoh Commercial and Industrial Print Portfolio. The position requires the ability to review current environments, develop and articulate a compelling business solution based on Ricoh’s approved hardware, software and services offerings. The SC must possess a high degree of creativity, organizational and process development skills and a proven record of presenting to Executive Management.

Responsibilities

• Meet or exceed revenue and gross profit expectations while maintaining or increasing Machines in Field (MIF), unit placement, and containing expenses.
• Proficient in effective territory, account, and opportunity management.
• Generate a significant pipeline of new hardware, software, services, and complete solution sales opportunities and progress them quickly through the sales process.
• Create compelling business cases, demonstrate technical aptitude, and display leadership.
• Call on C‑level executives within the defined territory.
• Drive Ricoh’s Solutions Portfolio by analyzing customer business and technology requirements and developing solutions that fit individual customer needs.
• Generate new advanced solution sales opportunities by organizing customer events, meetings, and workshops.
• Develop and manage client‑facing documents, including proposals, presentations, and RFP responses.
• Engage and manage approved third‑party partners during the sales cycle.
• Stay current on new Ricoh products, third‑party partner solutions, competitive services, and industry trends.
• Apply a consultative approach to all contacts with customer C‑level leaders and IT groups.
• Adhere to and comply with Ricoh procedures.
• Coordinate appropriate project and information handoff to pre‑sales and global delivery teams.
• Perform other duties as assigned by Management.

Qualifications

• College degree preferred or equivalent experience in a related field.
• 8+ years of successful B2B sales experience in print hardware, software, services, and solution selling.
• Experience negotiating sales.
• Valid driver’s license required.

Skills

• Well versed in printing solutions across diverse customer environments.
• Gather and understand customer requirements to develop a conceptual solution and propose appropriate next steps.
• Understand how to integrate a proposed solution into a customer’s existing business and technical environment.
• Strong organizational skills and ability to handle multiple sales cycles simultaneously.
• Proficient in MS Office Suite, including PowerPoint, SharePoint, and sales‑force automation tools.
• Strong verbal and written communication skills, including ability to present to C‑level management.
• Manage a long, complex sales cycle from opportunity identification to contract signature.

Benefits

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s Retirement Plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.