Production Support
Virtusa
Job Requirements
IT Production Support Engineer
Location
PCS CA, Toronto
Years of Experience
5-7 Years
Job Summary
We are looking for a proactive IT Production Support Engineer with strong experience in Cloud technologies (AWS) to manage, monitor, and support our critical business applications.
Responsibilities
- Provide L2 production support for business applications hosted on AWS platforms.
- Monitor infrastructure using cloud-native and third-party monitoring tools.
- Automate routine operational tasks using Python, Shell scripting, and Power Automate.
- Collaborate with development and cloud engineering teams to resolve incidents and implement preventive measures.
- Manage infrastructure provisioning, deployment, and automation using AWS CDK and CI/CD pipelines for release management.
Mandatory Skills
- AWS CDK (AWS Cloud Development Kit) – Expert level
- AWS Cloud Infrastructure & Platform Services – Expert level
- Expert-level proficiency in AWS platform, Strong knowledge of AWS and/or Azure
- Hands-on knowledge of Python, Shell scripting, and Power Automate
- Maintain and support BI tools such as Power BI and Cognos
Preferred Skills
- Familiarity with Git, CI/CD pipelines, and GitHub Copilot
- Exposure to AI/ML or Gen AI
- Familiarity with Cloudera and Axiom
- ITIL Certification or Incident/Problem Management exposure
Deal Breaker Skill
AMS
Work Experience
5-7Years
#J-18808-LjbffrVacancy posted 5 hours ago
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