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Production Support

Virtusa

Job Requirements

IT Production Support Engineer

Location

PCS CA, Toronto

Years of Experience

5-7 Years

Job Summary

We are looking for a proactive IT Production Support Engineer with strong experience in Cloud technologies (AWS) to manage, monitor, and support our critical business applications.

Responsibilities

  • Provide L2 production support for business applications hosted on AWS platforms.
  • Monitor infrastructure using cloud-native and third-party monitoring tools.
  • Automate routine operational tasks using Python, Shell scripting, and Power Automate.
  • Collaborate with development and cloud engineering teams to resolve incidents and implement preventive measures.
  • Manage infrastructure provisioning, deployment, and automation using AWS CDK and CI/CD pipelines for release management.

Mandatory Skills

  • AWS CDK (AWS Cloud Development Kit) – Expert level
  • AWS Cloud Infrastructure & Platform Services – Expert level
  • Expert-level proficiency in AWS platform, Strong knowledge of AWS and/or Azure
  • Hands-on knowledge of Python, Shell scripting, and Power Automate
  • Maintain and support BI tools such as Power BI and Cognos

Preferred Skills

  • Familiarity with Git, CI/CD pipelines, and GitHub Copilot
  • Exposure to AI/ML or Gen AI
  • Familiarity with Cloudera and Axiom
  • ITIL Certification or Incident/Problem Management exposure

Deal Breaker Skill

AMS

Work Experience

5-7Years

#J-18808-Ljbffr
Vacancy posted 5 hours ago
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