Director, Finance and Business Support

Company Description

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We are seeking a Director, Finance and Business Support who will report to the General Manager of Sheraton Suites Calgary Eau Claire (a uniquely managed Fairmont property within Accor) and the Regional Director, Finance & Business Support, Fairmont. This role is a key member of the property’s Executive Committee and will play a crucial part in driving financial performance and operational excellence. 

Key Responsibilities

Business Operations Analysis

• Analyze and advise on revenue and expenditure trends, financial commitments, and future performance.
• Recommend efficient use of resources and provide strategic financial guidance to support operational decision-making.  

Financial Management

• Lead the Accounting, Purchasing, Receiving, and IT departments, ensuring compliance with all standards and procedures.
• Oversee the preparation and timely submission of financial statements, forecasts, and budgets.
• Ensure the timely reconciliation of balance sheet accounts.

Capital Projects Oversight

• Provide financial leadership on capital expenditures, ensuring alignment with critical path timelines, budget projections, and ROI expectations.
• Conduct post-completion audits where applicable.  

Team Leadership

• Hire, train, and guide Finance team members through performance management, coaching, and development.
• Support colleague engagement and lead the implementation of Colleague Engagement Survey action plans. 

Executive Participation

• Actively contribute as a member of the Executive Committee.
• Participate in Department Head and Revenue Management meetings, and in the development of annual budgets, sales strategies, and business plans. 

Compliance and Controls

• Ensure compliance with Sheraton Suites/Fairmont Hotels policies, IFRS, and internal controls.
• Lead preparations for internal/external audits and implement agreed-upon recommendations.
• Maintain financial record retention policies and procedures. 

Legal, Licensing & Risk

• Ensure all hotel permits, licenses, contracts, and insurance policies are up to date and compliant with local and federal laws.
• Liaise with Corporate Legal and Risk Management to protect the interests of Sheraton Suites/ Fairmont Hotels and ownership.  

Cash Flow Management

• Manage cash flow to support hotel operations, including cash disbursement approvals, liquidity forecasting, and working capital monitoring.

Internal Financial Education

• Support department heads in interpreting financial data, maximizing profitability, and strengthening internal controls. Serve as a strategic partner to non-financial leaders on business planning.  

Stakeholder Service & Systems Oversight

• Respond promptly to finance-related inquiries from internal and external stakeholders. Oversee the effectiveness and integration of financial systems and applications in collaboration with IT where relevant.

Health & Safety

• Promote and uphold health and safety standards across Finance and operational areas.

Qualifications

• Bachelor's degree in Accounting, Finance, or Business; CPA or equivalent accounting designation preferred  
• Minimum 8–10 years of progressive financial leadership experience in hospitality or luxury service environments, with at least 5 years in a senior management role
• Strong knowledge of financial regulations, GAAP/IFRS, internal controls, and capital planning 
• Proven experience managing accounting systems, financial analysis tools, and ERP platforms.
• Experience with Food & Beverage, Residences, and/or Capital Projects is an asset. 
• Strong interpersonal and problem-solving abilities. 
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized
• Drive top performance to achieve exceptional results

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties , special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. We offer a competitive benefit program including medical, dental, vision, retirement savings and an employee and family assistance program.  

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Integrity:
We build trust through mutual respect and being authentic.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.