Administrative Assistant - Investigative Services Division

POSITION: Administrative Assistant - Investigative Services Division

DEPARTMENT / DIVISION / SECTION : Police / Operations / Investigative Services

Competition Number : P15-26

Date of Issue: March 10, 2026

Closing Date: March 31, 2026

Pay Group: $35.82/hour (CUPE Pay Grade 8)

Number of Positions: 1

Duration:  Regular Full-Time

Work Schedule: Monday through Friday, 35 hours per week

To Apply: All submissions shall be sent electronically by 4:30pm on the above closing date and should include all qualifications and experience relevant to the position. 

POSITION FUNCTION:

Perform a variety of administrative assistant functions, respond to enquiries, and transcribe confidential interview recordings for the Investigative Services Division. 

KEY DUTIES:

• Transcribe various confidential multiple-voice interview recordings verbatim, including victim, witness and suspect interviews such as homicide and other major crime investigations and sexual disclosures.


• Type a variety of letters, memos, reports, confidential material and forms from digital recorders, typed or handwritten copy; c ompose routine correspondence; scan documents, create a variety of forms for use in the division and department and update same as required


• Administer audio/video recording transcription register, ensuring that priority requests are identified and processed accordingly.


• Maintain and update schedules for Investigative Services staff, reconcile credit card expenses, arrange appointments for section members, complete forms for reimbursement of members’ travel costs


• Assist investigators with the preparation of major crime investigation binders and/or the electronic disclosure of materials to Crown Counsel by identifying various types of documents in order to classify records according to Business Rules


• Convert various types of exhibits and data into electronic formats; incorporate data, such as photographs, audio and video clips, into the database; redact information; burn CD/DVDs


• Perform departmental data entry as required to related computer systems and databases; organize, track and maintain clerical control of investigation files, both current and historical; initiate CAD reports and PRIME initiate reports, make entries and conduct inquiries; make CPIC entries, conduct inquiries and send narrative messages


• Respond to enquiries and questions directed to the division from other departments, the public and outside agencies; liaise with other police agencies to coordinate information, enter and retrieve information from in-house computer systems by providing authorized information on specific cases; take messages or forward calls


• Compile and update statistical records; maintain various division filing systems; maintain a variety of office equipment and liaise with IT personnel for trouble shooting; perform other clerical functions such as faxing, photocopying, scanning, collating, stapling and filing as required; order and stock stationery supplies


• Perform related duties where qualified

INDEPENDENCE:

• Work is performed according to established procedures or is assigned by supervisor and designated staff


• Work is reviewed upon completion


• Issues such as release of information or deviations from established procedures are referred to supervisor
  

WORKING CONDITIONS:

Physical Effort:

• Sit with arms unsupported while key boarding (frequent)


• Lift and move heavy stationery supplies (rare)

Mental Effort:

• Exposure to disturbing material (often)


• Long periods of intense concentration while transcribing (often)


• Meet court deadlines (often)


• Deal with constant interruptions (often)

Visual/Auditory Effort:

• Focus on a variety of source data and VDT for long periods (frequent)


• Listen to and transcribe multiple-voice interview recordings for long periods (frequent)

Work Environment:

• Office

KEY SKILLS AND ABILITIES: 

• Type 60 wpm; working level knowledge of Police Department computer programs; working level knowledge of current Police Department computer-aided dispatch and records management systems


• Working level knowledge of other computer software programs used within the police department


• Accurately transcribe multi-voice interview recordings


• Communicate effectively verbally and in writing


• Organize and prioritize work


• Maintain accurate records


• Operate a variety of office equipment


• Deal effectively with the public and outside agencies

QUALIFICATIONS:

F ormal Education, Training and Occupational Certification:

• High school graduation


• Required to obtain security and criminal record clearance


• Required to sign an attestation of confidentiality


• Secretarial course (6 months)
  

Experience:

• 2 years of office experience or an equivalent combination of education and experience

OTHER:

• May be requested to substitute in a more senior position
  


• This is a CUPE Local 50 position