Senior Manager, Solution Delivery

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

The Senior Manager has direct reports which may include Project Coordinators, Project Managers and Senior Project Managers.  The Senior Manager has overall accountability for the management and the delivery from Day 1 through Closeout of projects within his/her team. The Senior Manager is responsible for his or her team’s coaching, training and development and is part of the collaborative leadership team that manages organizational issues.

The Senior Manager will also have the responsibility to act as a escalation point . In this role, he/she also provides insight and strategic guidance that improves the success of the projects. This insight combines business acumen, risk management and executive level perspective into project decisions. This also includes leadership on PMO led transformation initiatives and collaboration with external stakeholders on key transformation initiatives.

Finally, the Senior Manager needs to ensure the team can effectively adjust to new business demands, technologies and customer’s realities.

Key Responsibilities

• Provide coaching support to staff on projects where required, including leading escalations
• Conduct Objective Performance reviews with staff
• Manage/Track/Ensure progress against Project Management team objectives
• Ensure teams are adhering to Project Management best practices
• Provide Development Plan and Career Path Support
• Facilitate team meetings and project reviews with staff regularly
• Manage relationships with other key stakeholders, i.e. CDM, Sales, Executives, etc.  from a project perspective
• Responsible for ensuring project management tool updates and project audit compliancy
• Communicate regularly with leadership on status of business and key weekly priorities
• Create and customize clear communications with teams regarding Business decisions and organizational or team changes
• Collaborate with team on strategies and execution
• Participate in Human Resources and team administration duties
• Key contributor on all Project Management related transformation initiatives
• Support team members through changes (Organizational, tool, processes, etc.)
• Provide leadership to project delivery teams and be the main interface to the client senior executives and Bell executives as requried

Critical Qualifications

• Must have significant experience in a client facing delivery role and leading  complex, large scale, multi-site teams
• Experience in driving and supporting Change Management initiatives in sizeable environments.
• Experience managing financials and aggressive timelines (full P&L, budgets, timelines, project milestones)
• Proven track record of leading a large, diverse and geographically dispersed team and instilling a sense of shared purpose, delivery performance and the collective skill sets needed to deliver stretch goals.
• Must be a clear, open and effective communicator with strong facilitation and conflict resolution skills and a proven ability to lead a large group of diverse stakeholders through decision-making processes
• Self-starter with demonstrated initiative, enthusiasm & energy
• Excellent interpersonal, relationship building and leadership skills
• Strong team player with ability to work effectively in and to foster a collaborative environment
• Demonstrated Coaching/Mentoring experience and skills
• Solid management experience with track record of working effectively in direct and virtual teams
• Proven advanced Project Management experience and skills with demonstrated results
• Excellent problem solver and strategic thinker with the ability to work with ambiguity
• Excellent analytical, presentation and communication skills (clear, concise verbal and written skills)
• Flexible to work under pressure with the ability to manage in a fast paced, deadline driven environment
• Solid business acumen (a solid foundation/knowledge of business practices, processes, etc.)
• University Degree or equivalent business experience
• PMP mandatory
• Agile methodologies knowledge is an asset

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Management

Job Status:  Regular - Full Time

Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Brampton || Canada : Ontario : Guelph || Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 07/01/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or  View email address on jobs.bce.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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