Administrative Support Staff - Bilingual (french/English

Key Responsibilities

• Provide reception and administrative support for program staff and clients.


• Manage data collection and information systems for program evaluation and outcome measures.


• Support organizational work for committees and planning duties related to Passport and Urgent Response.


• Maintain accurate records and documentation in accordance with Ministry directives.


• Maintain a professional appearance appropriate for a front-line reception role.


• Demonstrate a professional demeanor in all interactions with clients, visitors, and staff.


• Uphold the Centre’s values and standards of professionalism in daily conduct and communication.


• Other duties as assigned

Qualifications

• Diploma in Business Administration or equivalent (e.g., combination of diplomas, certificates, experience, and/or coursework)


• Bilingual proficiency in French and English, with strong verbal and written communication skills in both languages to ensure effective and professional interaction with clients, staff, and external partners.


• Strong aptitude with technology and computer programs.


• Compassionate communication skills with individuals from diverse backgrounds, including those experiencing addiction, mental health concerns, developmental disabilities, and marginalized communities.


• Ability to work independently, prioritize tasks, and manage time effectively.