Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Live Chat Customer Service Agent

Hrstalentsolutions

Use written communication and browser skills as a Remote Live Chat Customer Service Agent handling routine customer inquiries. Work full-time from a private, suitable space.

This customer service position handles routine questions through written chat. You will identify requests, check approved information, and provide clear answers or next steps. Complex account or technical matters go to the appropriate team.

Key Responsibilities:

  • Identify customer questions before selecting responses
  • Check approved information and permitted customer records
  • Write concise replies suited to chat windows
  • Ask focused questions when information is missing
  • Record answers, handoffs, and unresolved questions

Requirements:

  • Strong written communication skills
  • Comfort using browsers and online chat tools
  • Ability to remain calm when questions are unclear
  • Dependable connection for remote chat work
  • Private home office or suitable customer-detail space

Apply written communication, careful recordkeeping, and customer service judgment while supporting routine inquiries through remote live chat.

#J-18808-Ljbffr
Vacancy posted 21 hours ago
Similar jobs that could be interesting for youBased on the Remote Live Chat Customer Service Agent in Ottawa, ON vacancy
  •  ...Summary The Customer Service Representative at 1170 Heron Rd Ottawa works directly with customers and employees, handling inquiries, product...  .... Serves customers with attention and respect (e.g., does not chat with colleagues while serving customers). Answers questions and... 
    Chat
    Immediate start
    Shift work
    Weekend work

    Canadian Tire - Ottawa, South ( Store 210)

    Ottawa, ON
    1 day ago
  • $17.5 per hour

     ...and in-store community, we pride ourselves on exceptional customer care and personalized service. We're more than just fashion—we're about building...  ...support to customers in-store and online (via phone, email, live chat, and social media) Assist with orders, returns, sizing... 
    Chat
    Hourly pay
    Full time
    Part time
    Monday to friday
    1 day per week

    Shepherd's

    Ottawa, ON
    2 days ago
  •  ...sommes établis. Nous exploitons ou desservons des magasins corporatifs et affiliés. Grâce à une offre unique de produits et de services et à des formats complémentaires allant des quincailleries de quartier aux magasins de grande surface, nos enseignes RONA+, RONA et... 
    Suggested

    Rona+

    Ottawa, ON
    6 days ago
  •  ...Live Chat Customer Service Agent Customer Service Live Chat Enquiries Remote | Full-time | 66,040–69,160 per year Web chat gives customers a chance to ask a question while they are using a service. This role handles routine inquiries in that written channel. You will... 
    Remote work
    Chat
    Full time
    Work at office
    Immediate start
    Home office

    HRS Talent Solutions

    Ottawa, ON
    21 hours ago
  •  ...making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential...  ...experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for detail... 
    Suggested
    Work at office
    Local area
    Afternoon shift

    Farm Boy Inc.

    Ottawa, ON
    2 days ago
  • $49.25 per hour

     ...Direct the operations of an organization or department that provides services Evaluate the operations of establishments that provide...  ...organize the policies and procedures of establishments Provide customer service Monitor and evaluate Supervision ~3-4 people... 
    Permanent employment
    Full time

    Gofor Delivers Inc.

    Ottawa, ON
    2 days ago
  •  ...treatment system, the Canadian consumer will experience a wash like no other. We are currently seeking full-time and part-time  Customer Service Associates for our upcoming Nepean site! This is for a current open position. The successful candidate will bring the Halo... 
    Full time
    Part time

    Halo Wash - Nepean

    Ottawa, ON
    12 days ago
  •  ...coverage available to them. This is a fully remote opportunity for someone who communicates...  ...Explaining available products, services, and coverage in clear terms Answering...  ...ambitious, entrepreneurial mindset Previous customer service, sales, or related experience is... 
    Remote job
    Weekly pay
    Long term contract
    Full time

    American Income Life Insurance Company

    Ottawa, ON
    more than 2 months ago
  • $45k - $52k per year

     ...we serve. Come join our team.   What you will do: · Provide accurate documentation on all vehicle repairs to customers. · Phone Reception. · Customer follow-up activities.   For this role, come equipped with: · The ability to work as part of a team and multi-... 
    Long term contract
    Full time
    Local area
    Flexible hours

    Myers Collision Centres

    Ottawa, ON
    25 days ago
  • $18.4 - $19.3 per hour

     ...BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT   Are you passionate about Safety & Security and seeking opportunity to join...  ...Professionals? A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in... 
    Hourly pay
    Relocation
    Long distance
    Shift work
    Night shift
    Rotating shift

    A.S.P. Incorporated

    Ottawa, ON
    18 days ago
  • $25.57 per hour

     ...capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Royal Service Agent (Part-Time).  What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we do Food &... 
    Permanent employment
    Part time
    Worldwide
    Shift work
    Night shift

    FAIRMONT

    Ottawa, ON
    5 days ago
  • $17 per hour

    Our client, a Top 5 Bank in Canada is looking to hire a Bilingual Customer Service Representative for an initial 7 months contract with a possibility of extension/conversion. This role is hybrid, 2 days per week in office in Ottawa. Responsibilities Include: Addressing... 
    Contract work
    Work at office
    2 days per week
    Ottawa, ON
    29 days ago
  •  ...communities. They are looking for an experienced Live-In Building Superintendent to oversee the...  ...property while providing responsive service to residents. Perform general building...  ...maintenance issues. A strong understanding of customer service and the ability to communicate... 
    Permanent employment
    Full time
    For contractors
    Seasonal work
    Live In

    Hays

    Ottawa, ON
    12 days ago
  •  ...feedback. We connect individuals with flexible remote work from home research opportunities that help shape products, services, and user experiences. Role Overview...  ...all backgrounds, including those searching for customer service representative roles, to express interest... 
    Remote work
    Part time
    Casual work
    Work from home
    Flexible hours

    ApexFocusGroup

    Ottawa, ON
    more than 2 months ago
  •  ...existing part-time vacancy for a Guest Service Agent (Saturdays and Sundays are required)....  ...efficient and friendly manner; Resolve customer complaints; assist customers in all...  ...to delivering exceptional experiences by living our core values as our road map: Accountability... 
    Daily paid
    Part time
    Local area
    Flexible hours
    Shift work
    Weekend work

    Silver Hotel Group

    Ottawa, ON
    2 days ago
  •  ...About Levante Living At Levante Living, we understand that choosing a retirement residence...  ...helping each residence thrive through service excellence, meaningful relationships, and...  ...manage your pipeline and support strong customer experiences. You bring a warm, professional... 
    Full time
    Work at office
    Local area
    Afternoon shift

    Levante Living

    Ottawa, ON
    10 days ago
  • $24.5 - $28 per hour

     ...problem-solving-oriented, like to deal with customers, and do various and non-routine tasks in...  ...list of customers who demand quality custom-made industrial packaging. Based in Ottawa...  ...Qualifications # Experience in customer service # College diploma (DEC) or certificate... 
    Permanent employment
    Full time
    Monday to friday
    Day shift

    Smith-Induspac Ottawa

    Ottawa, ON
    11 days ago
  •  ...Staffmax is seeking a friendly, solutions-focused Customer Support Specialist to join our client’s team on a...  ...to customer inquiries via phone, email, and live chat Provide accurate information about products, services, and policies Process customer orders, returns... 
    Chat
    Contract work
    Temporary work

    Staffmax Staffing & Recruiting

    Ottawa, ON
    4 days ago
  • $38.4k - $48k per year

     ...WHAT IS YOUR ROLE As a Senior Customer Advocate (Sales Support), you...  ...existing customers across phone, chat, email, and social channels....  ...will help ensure high-quality service delivery and consistently strong...  ...adventure queries on the phone, live chat, social media and email; enabling... 
    Remote work
    Chat
    Local area
    Worldwide

    Boldr

    Ottawa, ON
    a month ago
  • $26.08 per hour

     ...capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Guest Services Agent. What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we do Food & Beverage... 
    Permanent employment
    Part time
    Worldwide
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    FAIRMONT

    Ottawa, ON
    a month ago
  •  ...looking for a Head of Retention & Customer Experience to join our team!...  ...customer base. We're a 100% remote, lean, senior team that moves...  ...use data to make decisions and live by four core values: Better...  ...experience team and set customer service policy that protects both the... 
    Remote work
    Contract work
    Trial period

    KittySpout

    Ottawa, ON
    1 day ago
  • $850 per week

     ...help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming...  ...service representative or customer service agent roles, to take part in upcoming market... 
    Remote work
    Full time
    Temporary work
    Part time
    Casual work
    Immediate start
    Flexible hours

    AFG Inc

    Ottawa, ON
    more than 2 months ago
  •  ...HRS Talent Solutions is hiring a Live Chat Customer Service Agent to handle inquiries via web chat in a fully remote, full-time role in Canada. You will read messages, consult approved information, provide clear next steps, and record outcomes while routing complex issues to... 
    Remote work
    Chat
    Full time

    HRS Talent Solutions

    Ottawa, ON
    21 hours ago
  •  ...Motion product AND meet our new AI agent , Runneth We're an...  ...building. About the Senior Customer Success Manager role  Most CS...  ..., not a support tool. Running live creative audits during customer...  ...,500 work-from-home stipend Remote-first, hybrid optional: Team members... 
    Remote work
    Permanent employment
    Full time
    Summer work
    Work at office
    Work from home
    Shift work

    Motion

    Ottawa, ON
    2 days ago
  • $25.37 per hour

     ...Business Function: Delivery Agent or Letter Carrier  Primary City...  ...your community and make sure customers and businesses get the mail...  ...too! Experience in customer service Experience making deliveries...  ...small businesses grow. We enrich lives in remote communities. We... 
    Remote work
    Hourly pay
    Permanent employment
    Temporary work
    Ottawa, ON
    16 days ago
  • $65.19k - $94.3k per year

     ...and Always Trusted. Our amazing team lives these values every day and our customers trust us to bring them innovative,...  ...work. Scope of the Role: The Customer Success Manager drives customer...  ...their DistillerSR subscriptions and services. CSMs collaborate cross-functionally... 
    Long term contract
    Full time
    Work at office
    Flexible hours

    DistillerSR Inc.

    Ottawa, ON
    18 days ago
  • $18.5 per hour

     ...Position Summary: A Signal Patrol Agent will conduct patrols, (foot and...  ...and requirements necessary to deliver services that reflect company values, goals,...  ...Interacting with internal and external customers on site cultivating a customer service relationship striving to provide... 
    Full time
    Trial period
    Flexible hours
    Shift work
    Night shift

    Signal of Ottawa

    Ottawa, ON
    4 days ago
  •  ...THE ROLE: We are seeking a Vice President, Customer Experience to define and lead the next...  ...and drive long-term retention 2. Customer Service Experience (AI + Human) - Lead the design...  ...Own all customer support channels (voice, chat, email, async) - Drive improvements in customer... 
    Chat
    Long term contract
    Full time

    Fullscript

    Ottawa, ON
    20 days ago
  • $20 per hour

    Job Responsibility: Ottawa, Canada Customer Care Representative 157967Are you looking for an...  ...Are you passionate about providing customer service that exceeds expectations? If so, we think...  ...about making a difference in the lives of our clients and helping transform their... 
    Full time
    Monday to friday

    Sonova

    Ottawa, ON
    2 days ago
  •  ...product AND meet our new AI agent , Runneth We're an ambitious...  ...building. About the Senior Customer Success Manager, Strategic...  ...not a support tool . Running live creative audits during...  ...account management, or client services at a B2B SaaS company, with at... 
    Remote work
    Permanent employment
    Full time
    Summer work
    Work at office
    Work from home
    Shift work

    Motion

    Ottawa, ON
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Live Chat Customer Service Agent. Be the first to apply!