Customer Service Rep

About Myers

Myers Automotive Group is all about community. In Ottawa and Eastern Ontario, the people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils, volunteer alongside you, and work to make good things happen. We sponsor local teams and charitable events because we are part of the communities we serve.

We stand behind a solid reputation built the “hard way”: by earning trust one relationship at a time, generation after generation. From our founder to Hank Mews in 1975, and then to his sons Harry and Rob in 2003, each leader of Myers Automotive Group has shown an unwavering commitment to the communities we call home. That dedication has fueled our growth into a family-owned automotive group with 18 dealerships and 3 CARSTAR collision centres, employing over 1,100 team members across Eastern Ontario.

As we proudly expand into Kingston, our values remain the same—local roots, meaningful relationships, and a long-term commitment to the people we serve.

Come join our team.

What you will do:

· Provide accurate documentation on all vehicle repairs to customers.

· Phone Reception.

· Customer follow-up activities.

For this role, come equipped with:

· The ability to work as part of a team and multi-task.

· A strong work ethic and responsibility.

· Experience in the field of work.

· Care for the customer's experience.

· Dedication to being the face of the dealership.

· A happy, confident, approachable, and customer-centric attitude.

· Collision experience is an asset but not required.

· Mitchell experience is an asset but not required.

Please note: In addition to the base salary, Myers proudly offers its employees a comprehensive and competitive total rewards package that features:

· Bonus incentive plans (where applicable)

· Career mobility

· Flexible benefits

· Paid leaves

· Commission package (where applicable),

· Good work/life balance

· Robust health & well-being initiatives

· On-going training.

Don't check off every single bullet point? At Myers, we prioritize the right fit for our organization over a strict checklist of criteria. We encourage applications from individuals whose backgrounds may not perfectly align.

Compensation : Our compensation is an approximate range and reflects many factors including sales and customer satisfaction. Job offer amounts may vary from the amounts listed based upon geographic location, dealership brand, candidate experience and expertise as it relates to the position, and other relevant factors.