Director, Global Privacy

The Privacy compliance function is responsible for helping to ensure regulatory compliance effectiveness throughout Manulife by developing compliance programs, standards, and practices, and facilitating the implementation and accountability of these programs, standards, and practices.

The Director, Global Privacy, reports to the Deputy Global Chief Privacy Officer and is tasked with providing advice, guidance, management and monitoring of the global privacy program.

Position Responsibilities

• Developing and maintaining program documents, processes, and workflows to support the ongoing adoption of the global privacy program across Manulife’s businesses.
• Leading the management of privacy issues as they arise, including working with Privacy Legal Counsel, Chief Privacy Officers, and Chief Compliance Officers as appropriate.
• Providing guidance and oversight on Privacy Risk Management (acting as Line 2) to help ensure compliance with privacy regulatory requirements and Company policies.
• Support Key Risk Audit preparation, periodic reporting, process improvements, and facilitate change management, as required.
• Prepare regular privacy reporting and updates to various stakeholders.
• Support the preparation, review and presentation of compliance materials for governance committees.
• Work closely with other oversight functions to align / integrate privacy assessments and requirements with their activities, where applicable.
• Review enterprise privacy testing activities (including test plans, results, and remediation activities).
• Ensure privacy training activities are conducted for employees.
• Perform privacy oversight and challenge of business functions and activities.
• Support implementation and continuous improvement of the enterprise privacy operating model.

Required qualifications

• Detail-oriented, motivated, problem solver, and critical thinker.
• Undergraduate degree or equivalent in a related area of study.
• 8+ years as a compliance professional or field with transferrable skills and knowledge.
• Excellent Microsoft 365 skills.
• Advanced understanding of regulations, legislative processes, technology and related risks, AI (including GenAI).
• Ability to manage highly complex matters with minimal supervision.
• Excellent interpersonal skills who can interact with employees of all levels and across timezones and jurisdictions.
• Ability to anticipate, monitor and manage privacy risks.
• Strong project management skills with an ability to understand business strategies and their risk implications, analyze complex situations, reach appropriate conclusions, manage competing priorities, and make value-added and practical recommendations.
• Excellent oral and written communication skills.
• Strong team player, achievement oriented; works well to establish and maintain collaboration across timezones and jurisdictions.

Preferred qualifications

• A master’s degree or relevant certifications (e.g., CIPP, CIPM).
• Understanding of corporate organizational structures and Canadian regulatory environment.
• Experience interacting with regulators and auditors.
• Ability to think strategically, assess alternatives for short and long-term impacts and act decisively.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$118,300.00 CAD - $168,300.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact View email address on ca.talent.com for the salary range for your location.

Benefits

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact View email address on ca.talent.com for more information about U.S.-specific paid time off provisions.

EEO Statement

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、View email address on ca.talent.com。