Executive Assistant to Chief Executive Officer

About the Role

Solutions Metrix is looking for an exceptional Executive Assistant to support our President — a hands-on leader who runs the company and serves as a CRM subject matter expert. That means a constant flow of strategic decisions, client engagements, and sales activity all landing on one desk. Yours will be the steady hand that keeps everything moving.

This isn't a "schedule meetings and order lunch" kind of role. You'll be a trusted partner — anticipating needs, managing priorities, filtering noise, and making sure the President's time goes where it matters most.

What You'll Do

️ Own the calendar and inbox — protect the President's time, work toward inbox zero, and ensure every meeting has a purpose

Be the gatekeeper — triage requests, push back when something doesn't need his attention, and handle what can be handled

✈️ Manage travel and expenses — flights, hotels, rentals, receipts, and compliance sorted without him lifting a finger

Keep records sharp — format documents, maintain L10 meeting notes, agendas, and issue lists in Confluence

Sync across teams — stay looped in on active files, keep stakeholders informed, and flag anything that needs escalating

What We're Looking For

• Exceptional organizational skills and attention to detail
• Sound judgment and the confidence to push back when needed
• Discretion with confidential and sensitive information
• Proactive mindset — you solve problems before they're problems
• Strong written and verbal communication
• Experience with tools like Confluence, calendar management, and expense platforms is a plus
• Prior EA or senior administrative experience preferred

What Success Looks Like

The President's inbox is at zero. His calendar reflects real priorities. Nothing falls through the cracks. And the two of you have built a working rhythm so smooth it almost looks effortless.

About Solutions Metrix

Since 2001, we've helped companies across Canada and North America find and actually love their CRM. We're platform-agnostic — we recommend the right tool for each client, then make sure they get the most out of it. Over two decades, one philosophy: tailor everything to the customer.

• We're an equal opportunity employer committed to diversity and inclusion. Hiring decisions are based solely on qualifications, merit, and business needs.