Analyste Support TI pour Ville de Québec
TEHORA inc.
Intégrez l'équipe de TEHORA comme analyste support TI, offrant une aide essentielle aux infrastructures technologiques de la Ville de Québec. Ce poste hybride privilégie la flexibilité et le travail d'équipe. En tant qu'analyste, vous apporterez votre expertise en support technique de niveau 2 et 3 avec au moins trois ans d'expérience. Vous diagnostiquerez des problèmes d'infrastructure, travaillerez sur des solutions durables et participerez activement à la formation des utilisateurs. La documentation des procédures sera également une partie importante de votre rôle. Key Responsibilities:
- Assurer le support technique aux infrastructures informatiques
- Diagnostiquer et résoudre les problèmes techniques
- Collaborer étroitement avec les équipes de sécurité et développement
- Documenter les solutions mises en œuvre
- Former les utilisateurs aux meilleures pratiques
- DEC ou baccalauréat en informatique requis
- 3 ans d'expérience dans un rôle similaire
- Certificats CompTIA A+, Network+, Azure (un atout)
- Expérience avec les outils de monitoring
- Bonne connaissance des systèmes Windows/Linux
Vacancy posted 8 days ago
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