Senior Manager - Sales (Services)

Job Overview

As a Senior Manager – Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within multiple locations or a large‑scale location with sales revenue above $50 M or significant complexities. You will design and recommend sales and marketing programs, set short‑ and long‑term sales strategies, and manage a team of direct reports who typically have managerial responsibilities.

Responsibilities

• Develop and administer sales plans to ensure customer satisfaction, assigned quota attainment, good reference accounts, and highly skilled and motivated staff.
• Partner with marketing to develop and implement sales, marketing programs and initiatives.
• Determine annual sales and gross profit plan by implementing marketing strategies and analyzing trends and results.
• Establish sales objectives by forecasting and developing sales quota for territories.
• Project expected sales volume and profit for existing and new product lines and customers.
• Maintain sales volume, product mix and selling price by keeping current with market supply and demand, changing trends, economic indicators and competitors.
• Coordinate order service by directing account representatives and executives on quotations, proposals, project order management techniques, and customer complaint resolution.
• Establish and adjust billing margin by monitoring costs, competition and market conditions and negotiating cost side levels.
• Manage sales staff by recruiting, selecting, orienting and training employees.
• Maintain sales staff results by coaching employees, planning, monitoring and appraising job results.
• Develop and maintain relationships with top customers.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies.
• Forecast and communicate intricate details to senior business managers.
• Interface with internal support departments to establish a positive customer experience.
• Partner with suppliers to maintain customer relationships, provide training to staff, and execute marketing programs and initiatives.
• Partner with various internal departments to troubleshoot issues such as inventory and operations.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree – Sales, Business Administration, Engineering, or relevant field preferred.
• 3+ years of prior experience with managing a sales team and sales programs.
• 5+ years of prior professional sales experience in a related industry.
• 5 years of managing staff and programs at national, district or regional level preferred.
• 7 years of related industry professional sales experience preferred.
• Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources.
• Demonstrated understanding and execution of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Strong verbal, written, analytical, persuasive and interpersonal skills.
• Ability to exercise teamwork, leadership, and flexibility.
• Excellent time management and computer skills.
• Ability to travel up to 25 %.

Working Environment

Outside Sales – Work is generally performed in an office environment, but employees may need to travel to customer sites or warehouse facilities. Driving may be required for an extended period of time with frequent stops and starts. Employees may be exposed to outdoor weather conditions.

Compensation

Annual salary range: $128,616 – $192,924. Compensation may vary based on geographic location, education, experience, qualifications, skills, shift, or collective bargaining agreements. Eligible positions may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. Certain sales roles may also offer a commission structure based on sales results.

Benefits

Eligible employees may receive a benefits program that includes paid time off, medical, dental, and vision coverage, and retirement savings plans.

Equal Opportunity Employer

Wesco International, Inc., and its subsidiaries and affiliates provide equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only: we are an equal opportunity employer. Los Angeles Unincorporated County candidates only: qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.