Remote Outbound Sales Agent

2 months ago Be among the first 25 applicants

Remote Work-at-Home | Canada

Full-Time

Hourly

MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We provide Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions to healthcare, retail, government, education, telecom, technology, e‑commerce, and financial services.

Remote Outbound Sales Agent

This role is ideal for confident communicators who are persuasive and driven to meet sales goals while working from home.

Key Responsibilities

• Make outbound calls to potential and existing customers.
• Present and promote products or services effectively.
• Identify customer needs and offer tailored solutions.
• Close sales and achieve performance targets.
• Maintain detailed records of calls and customer interactions.

Ideal Candidate Profile

• Must be 18 years or older.
• High school diploma or equivalent required.
• Previous outbound sales or call center experience preferred.
• Excellent communication and negotiation skills.
• Self‑motivated and results‑oriented.
• Ability to work independently in a remote setting.
• Reliable internet connection and a quiet workspace.

Location & Authorization

• Must be authorized to work in the country where the job is based.

Background & Security

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results (does not apply in Canada).

Compensation & Benefits

• Competitive hourly pay based on experience.
• Paid Time Off and paid holidays.
• Health benefits for full‑time employees eligible for supplemental coverage through Blue Cross.
• Life insurance options.
• Supplemental insurance for accidental and critical illness.
• Career growth with internal promotion focus.
• Paid training.
• Team‑oriented work environment with casual dress code.

Physical Requirements

The employee will be largely sedentary and may be required to sit/stand for long periods while using a computer and telephone headset. The employee may also need to move around the office, reach in any direction, raise or lower objects, move objects from place to place, and lift up to forty (40) pounds.

Equal Opportunity Statement

MCI embraces differences and believes diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination and harassment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

All MCI Locations: This job operates in a professional office environment. This description is not an all‑inclusive list of every duty for this position and you may be asked to perform other duties. The employer has the right to revise this job description at any time. The job description is not a contract for employment.