Reservation Agent-Hotel

Why choose the Vogue Hotel?
In addition to being part of a prestigious hotel, you
Retirement savings plan with employer contribution
Vacation, Social Leave and Paid Holidays
Paid training and advancement opportunities within Artifact, a
supervision of the Director of Operations, you will be the first point of
Customer Service & Communication
customers (individuals, travel agencies, wholesalers, etc.) their requests (phone, email, in person).
clear information about the hotel's policies (cancellations, guarantees,
closely with reception, sales, banquets and other departments to ensure
customer profiles up to date and personalize their experience.
relevant information related to hotel operations to internal teams.
customer profiles with their preferences
during the day, evening, weekends and holidays. Minimum 2 years of experience in a similar role (reservations, customer service or
in hospitality or related field (asset).
command of French and English (oral and written).
customer service and sales skills.
of Opera or another booking system (asset).

Artifact Group is a private investment and property management company
specializing in the acquisition and valuation of real estate assets and
recognized for its expertise in hospitality. them, the Vogue Hotel Montreal Downtown, Curio Collection by Hilton, the
first Curio Collection address in Canada, was distinguished by Hilton as "Curio
Collection Conversion of the Year 2022" for the Americas.