System Trainer (Canada Remote)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Aperçu de l’entreprise

Chez Motorola Solutions, nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nous concevons et connectons des technologies qui contribuent à protéger les personnes, les biens et les infrastructures. Nos solutions favorisent la collaboration essentielle pour améliorer la sécurité des populations, des écoles, des hôpitaux, des entreprises et, finalement, des nations. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.

Department Overview

At Noggin, we are the leaders in integrated resilience management technology. Our award-winning, next-generation cloud platform unifies 10 essential solutions into one seamless system—spanning operational and third-party risk management, business continuity, crisis and emergency management, and safety operations. Because our platform is comprehensive, our mission is to ensure our customers can navigate it with absolute confidence.

The Training & Customer Enablement department bridges the gap between Noggin’s powerful technology and our users' success. We deep-dive into our products and deeply understand our customers' unique operational contexts, requirements, and learning needs.

We are seeking a dynamic and organized System Trainer to design, develop, and deliver high-quality training programs for our business software applications. In this role, you will bridge the gap between product development and user adoption, ensuring our customers and internal teams are fully equipped to leverage our platform's capabilities. You will manage the end-to-end training lifecycle—from content creation to delivery—while collaborating closely with product teams and external stakeholders.

Key Responsibilities

Course Development & Management

• Design & Update Content: Create, maintain, and update engaging training courses for both online and in-person delivery, including customized curriculums tailored to specific customer needs.

• Training Delivery: Lead impactful training sessions and manage all associated administrative tasks, including scheduling, client communications, and logistics.

• Continuous Improvement: Evaluate and continuously refine training programs to ensure alignment with product updates and optimal learning outcomes.

Communication & Coordination

• Release Readiness: Proactively coordinate with cross-functional teams to ensure training content is fully updated and ready in time for new product releases and feature updates.

• Customer Engagement: Serve as a primary point of contact for customers regarding upcoming training sessions, bookings, and post-training feedback collection.

Collaboration & Alignment

• Product Synergy: Partner closely with Product Managers to stay ahead of the product roadmap, understand new feature benefits, and align training objectives with broader business goals.

• Stakeholder Management: Collaborate with internal stakeholders to maintain rigorous content quality standards and effectively manage joint initiatives across multiple teams.

Requirements & Qualifications

• Experience: Proven experience developing and delivering training courses for business software applications within a product development cycle.

• Instructional Design: Demonstrated experience writing clear, concise instructional text and documentation.

• Communication: Excellent written and verbal communication skills, with a high level of comfort presenting to diverse groups and audiences.

• Project Management: Strong organizational skills and attention to detail; ability to manage multiple concurrent projects independently while meeting strict deadlines.

• Relationship Building: Ability to establish and maintain strong working relationships with internal teams and external customers across various industries and leadership levels.

• Security Clearance: Eligible and willing to obtain the necessary Security Clearance.

Nice-to-Haves

• Proven competency in delivering highly interactive online and in-person training sessions.

• Experience creating engaging eLearning modules and multimedia/video training content.

Target Base Salary Range: $90,000 CAD - $110,000 CAD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate

Note: Candidate can be located anywhere in Canada.

#LI-MP2

#LI-REMOTE

Basic Requirements

• Associates degree with 5+ years of systems training experience

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un handicap physique et/ou mental. Pour demander un aménagement, veuillez remplir ce formulaire d'aménagement raisonnable afin que nous puissions vous aider.