Phonak Audiology Field Trainer Western Canada

Western Canada

Phonak Audiology Field Trainer

Were looking for a highly organized and customer-focused Audiology Trainer to support Phonak Sales marketing customer service and hearing instrument training across Western Canada. This role is responsible for preparing and implementing sales and promotional strategies to support Roger growth while also providing clinical training and support for Roger pediatrics and hearing instruments. The person in this role will partner closely with Regional Sales Managers Audiology Marketing and Headquarters in Switzerland to support customers product launches training events and sales tools.

Responsibilities:

Prepare and implement Roger sales tactics promotions and strategies to support growth across Western Canada
Serve as a primary contact for Education and Distributor accounts while maintaining strong customer relationships
Provide clinician training for Roger pediatrics and hearing instruments including face-to-face trainings and open houses as needed
Partner with Regional Sales Managers Audiology Marketing and Headquarters on sales tools messaging product initiatives and customer support
Resolve customer complaints provide patient troubleshooting support and share feedback related to product improvements
Organize and conduct presentations educational seminars conventions launch events and customer-facing training sessions

More about you:

Audiologist designation required; Doctor of Audiology preferred
Minimum 5 years of experience as an Audiologist
Direct sales experience is an asset
Strong presentation planning organizational and interpersonal skills
Proactive positive and comfortable working independently and within a team environment
Ability to prioritize and manage multiple tasks and projects on an ongoing basis
Strong problem-solving skills with the ability to support technical questions within the functional area
Professional working proficiency in English required; French proficiency is an asset
Intermediate Microsoft Office skills required; SAP and Salesforce knowledge preferred
Ability to recognize and suggest continuous process improvements

Travel:

This role requires approximately 50% travel across Western Canada including British Columbia Alberta and Saskatchewan.

Dont meet all the criteria If youre willing to go allin and learn wed love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app telegram carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova HR.

What we offer :

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit paramedical (massage therapist naturopath etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

This roles pay range is between: $85000 - $110000 annually. This role is also eligible for commission and/or bonus compensation as well as a car allowance.

Sonova Canada is now a certified Great Place to Work May 2024- May 2025.

How we work:

At Sonova we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Required Experience:

IC