Assistant Manager, Sheppard Ave E
$38.2k - $55k per yearAtmosphere Ltd.
- # Assistant Manager, Sheppard Ave EApply: Scarborough, ON: Full time: Posted Yesterday: JR165552**What you’ll do**Leadership:* Continually motivates team and performance through recognition programs, store contests, customer compliments, etc* Provide mentorship to teams and influence continuous growth, exemplifying our leadership brand* Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information* Develop and lead recruiting and hiring strategy for store, maintain a complete teamOperations:* Demonstrate and follow up on execution of PartSource visual compliance standards, store maintenance and pricing standards* Responsibility to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control* Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards* Create and / or monitors the creation of efficient store weekly scheduling for both sales and support functions* Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles* Executes and or delegates delivery of planograms, and merchandising directives* Ensures accurate execution and completes daily review of shipping /receiving/ returns processing and documentation according to company policies* Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all rolesCustomer Service:* An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same* Supports the commercial sales team by providing customer service support* Ensures and leads execution of the customer experience, and provides resolution for all customer concernsTraining:* Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support* Create development plans and conduct annual appraisals for management team; to improve any performance gaps* Complete and hold team accountable to complete required training within timeframes* Able to work retail hours including scheduled evenings, weekends and holidays**Who you are**We are looking for individuals who are:* Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales* Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team* Culture and brand ambassadors – you love the work and take pride in our brandIf you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.**What you bring*** Minimum of 4 years of experience in a retail environment with 12- 24 months in a leadership role* Fundamental computer skills an asset* Passion for automotive or automotive enthusiasts* Strong knowledge of automotive parts aftermarket industry* A good base of knowledge of automotive operating systems including point of sale* Assets: + Possession of a valid driver's license is an asset + Automotive Training or Certification is an assetWe’re always looking for great talent! In addition to competitive pay, we offer:* Comprehensive benefits and retirement programs* Performance incentives* Other perks to support your well-being* Career growth opportunities and product discountsOur typical hiring range is between $38,200 and $55,000. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.#LI-JD1
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Vacancy posted 18 hours ago
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