Tim Hortons Assistant Store Manager

Job Responsibility:

JOB PURPOSE/SUMMARY

Reporting to the Business Manager, this position will be responsible for the afternoon shift through to close. Your role will be specifically dedicated to the training and supervision of all staff in the afternoon roles, but with an ability to support and oversee the morning shift as needed. As the team leader, you are expected to inspire and engage the team in a fast paced food service environment with a superior guest service as the shared goal. In addition, you will monitor systems to ensure employees have access to the tools needed for training and operational improvement to ensure the site not only meets, but exceeds Tim Horton's and Rama First Nation's shared standard of excellence in the workplace.

QUALIFICATIONS

Education:

• Grade 12 with previous leadership experience.

Skills and Abilities:

• Ability to train and coach exceptional service skills.
• Ability to multi-task.
• Ability to recognize and acknowledge exceptional behavior.
• Accountable to ensure the successful operation of each shift.
• Dedicated focus on order accuracy and guest service.
• Ability to perform all administrative tasks, including inventory control.

Experience:

• 3+ leadership experience required in a QSR environment.
• Preference given to Tim Horton's experience in leadership.

Other:

• A Criminal Reference Check is required for this position.

KEY JOB FUNCTIONS/RESPONSIBILITIES

• Plan, organize, direct, control and evaluate daily operations.
• Foster a positive work environment through leadership and example.
• Coach team members as needed.
• Manage labour costs through effective floor management.
• Verify and complete daily entries within the Clearview system.
• Assist in preparation of employee work schedule.
• Maintain records of stock, repairs, sales, wastage and safety.
• Estimate and order ingredients and supplies as required.
• Assist with food ordering to reduce waste and ensure adequate food availability.
• Control food & paper costs using order guides and Clearview system.
• Ensure best practices are maintained to reduce waste and maximize sales.
• Calibrate equipment as required by Tim Hortons standards.
• Perform daily manager walk through and inspection of interior and exterior of site.
• Prepare daily bank deposit and cash reconciliation.
• Encourage use of Anishinaabe language with team members when interacting with customers.
• Participate in the recruitment process as required.
• Ability to use tools for fixing minor issues with equipment.
• Train, remind and encourage team members to follow all Health & Safety policies and programs.
• All duties performed by the Baker, Food Service Attendant and Supervisor.
• The duties and responsibilities outlined are representative but not inclusive.

The Chippewas of Rama First Nation - A Proud, Progressive First Nation Community

Job Types: Full-time, Permanent

Pay: $20.50 per hour

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Leadership: 3 years (required)

Work Location: In person

Application deadline: 2025-03-26Expected start date: 2025-04-01