Quality Assurance Manager (Automation)

Job Description

• Drive the implementation, growth and adoption of test automation across enterprise
• Drive an Automation First mandate in all phases of testing
• Define and improve quality engineering and automation policies and procedures
• Design, measure, report, and continuously improve automation and system performance metrics
• Experience managing capital and operational budgets, with proven cost management achievements
• Collaborate with functional and development teams to develop performance engineering discipline and lead performance testing effort across lines of business
• Support the team to manage the various environments required for testing and production launches for program and projects across Insurance companies
• Support the release planning leads to diligently manage intake and collaborate with stakeholders to plan deployments
• Design systems to support continuous delivery and adapt test environment management to support on-demand, self-service automation
• Develop technology roadmap for automation, performance testing and release management tools
• Partner with system and business leaders to understand their quality needs and incorporate that into roadmap
• Coach and mentor team members to enable them to excel in their roles and support engagement activities

Qualifications

• Bachelor's degree preferably in engineering, computer science, or related practice
• Certification in top automation tools and courses an asset
• Project Management certification an asset
• Minimum of 8 years progressive work experience in information technology
• Minimum of 5 years of experience in applications testing, quality assurance, quality engineering, performance testing and environment management
• Minimum of 2 years of people leadership, project management and delivery experience within the insurance industry
• Experience with both functional and non-functional (load, performance, failure, etc.) test design & execution
• Strong understanding of Software Development Lifecycle and Agile Scrum development methodology and in leading Agile Scrum QA teams
• Understanding of enterprise DevOps
• Strong understanding of non-functional behaviors that include performance, scalability / resource utilization, resiliency & security, high availability
• Experience leading test automation programs desired
• Knowledge and experience with testing & automation tools
• Knowledge and experience in DevOps, SQL, O/S troubleshooting and tooling (Jira, Confluence, LoadRunner, Selenium, Ranorex, Jenkins) desired

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

The Successful Applicant

The successful candidate will bring at least eight years of progressive IT experience, including extensive expertise in quality assurance, quality engineering, test automation, performance testing, and environment management. They will possess strong knowledge of SDLC, Agile Scrum delivery, enterprise DevOps practices, and both functional and non-functional testing methodologies. Experience leading automation programs, managing budgets, vendor relationships, and technology roadmaps will be highly valuable. The ideal candidate will have proven people leadership experience within the insurance industry and a track record of coaching teams to achieve strong delivery outcomes. Excellent communication, stakeholder management, and presentation skills are essential, along with a continuous improvement mindset, strong analytical abilities, and a passion for driving enterprise-scale quality and automation transformation.

What's on Offer

* Opportunity to lead enterprise-wide quality engineering, automation, and performance testing initiatives.
* High visibility role partnering with technology and business leaders to influence strategic decisions.
* Ability to shape automation, release management, and continuous delivery roadmaps across the organisation.
* Leadership exposure through team mentoring, stakeholder engagement, vendor management, and budget oversight.
* Ongoing learning opportunities across DevOps, testing technologies, performance engineering, and enterprise transformation programs.