Area Manager - Ontario

Area Manager, Ontario

Reports to: Regional Director of Operations

Location: Toronto, Ontario

We are looking for an Area Manager to join our Operations Team in Ontario. This position reports to the Regional Director and will be working closely with the Support Team to ensure retail franchise bakeries are operating to COBS Bread's leading standards of providing top quality, fresh baked product and great customer service. If you thrive at the opportunity to be advisor for a group of franchise operators and are passionate about making an impact to the local community, we want to hear from you!

Responsibilities

• Managing franchisee relationships to build trust, reach common goals, and influence positive change.
• Working hands‑on with each franchise operator to analyze opportunities for improvement, develop action plans and improve their COBS Bread businesses.
• Maximizing sales growth through bakery customer satisfaction and engagement.
• Building bakery profitability and franchisee financial health.
• Leading, coaching, and acting as an advisor for a group of franchise operators.
• Ensuring bakeries are compliant with COBS brand standards.
• Working with the Franchising and Training team to coordinate new franchisee training.
• Supporting bakery handover and opening process to ensure the success of new operators.
• Driving operational excellence to maximize franchisees’ sales, profitability and customer satisfaction.
• Ensuring successful implementation of COBS Bread’s marketing, product and systems initiatives and improvements across a large number of retail franchise locations.

Qualifications

• A high‑energy, positive attitude with the ability to quickly develop trust and meaningful relationships.
• 2+ years’ experience in a franchise retail environment or multi‑site retail management experience.
• 5+ years’ managerial experience, ideally in the food service, hospitality or franchise industry.
• Skilled in analyzing financial results and performance metrics, and translating strategic concepts into actionable plans.
• Valid driver’s license and willingness to travel frequently and spend time ‘in the field’ rather than behind a desk.
• Excellent verbal and written communications skills.
• Ability to influence others to affect change and drive constant improvement.
• Good tolerance for multi‑tasking and managing competing priorities.
• Can work autonomously, take risks and exercise sound judgement with minimal supervision.
• Excellent communication, problem‑solving and conflict resolution skills.
• Degree with concentration in Business Management.

Benefits

• Competitive salary and vacation plan.
• Both individualized and company‑wide bonus plans.
• Extended Health & Dental Benefit, Group RRSP Matching and Flexible Spending Account.
• Paid sick and personal leave days.
• Paid day for community service/volunteer time.
• An open, continuous‑learning environment where professional development and career progression are encouraged.
• Work within a dynamic, driven, high‑achieving, close‑knit and fun‑loving team.
• High level of autonomy and responsibility.

We are an equal opportunity employer and value diversity at our company.