senior ux designer.

We are seeking a highly accomplished Senior UX Designer for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier leadership capacity within the digital product stream, driving the overall user experience, functionality, and visual design of web and mobile applications.

As a senior design practitioner, you will bridge the gap between human emotion, user behavior, and complex software systems. Operating entirely onsite, you will plan and facilitate interactive design workshops, establish user research frameworks, and translate raw data into comprehensive service design blueprints. This role demands an expert who can independently guide user-centric projects, collaborate with cross-functional development, and deliver accessible, responsive interfaces that align with enterprise digital service standards.

Location: Toronto, ON

Assignment Type: Onsite (5 days/week)

Contract Duration: 9 months (with potential for extension)

Advantages
End-to-End Ownership: Lead the complete UX loop from early user research and persona synthesis to structural wireframing, high-fidelity mockups, and deployment.

Service Design Blueprinting: Shape enterprise digital products by architecting complex customer journey maps and comprehensive service blueprints.

Cross-Functional Influence: Act as the premier design voice collaborating directly with product managers, backend, and engineering squads.

Accessibility Leadership: Deepen your professional expertise by solving complex usability challenges and designing with a strict focus on universal accessibility standards.

Responsibilities
User Interface & Functionality Design: Design the comprehensive layout, structural flow, and visual interface components for large-scale web and mobile applications, ensuring intuitive digital interactions.

Service Design Mapping: Create, iterate, and interpret detailed customer journey maps, system user flows, and service blueprints to align cross-functional dependencies.

End-to-End User Research: Manage user research programs independently, overseeing participant recruitment, interviewing, surveying, and the final synthesis of structural personas.

Workshop & Vision Facilitation: Lead and facilitate collaborative design workshops, technical sketching sessions, and alignment forums with corporate stakeholders and business units.

Rapid Prototyping & Iteration: Build low-fidelity wireframes and click-through digital prototypes, rapidly refining interfaces based on active user-testing feedback and performance data.

Cross-Functional Collaboration: Partner closely with developers, business analysts, and quality assurance specialists to ensure design consistency and evaluate technology implementation parameters.

Accessibility & Standard Engineering: Implement accessible design practices from the ground up, verifying that web components function smoothly across a wide range of devices while matching digital service systems.

Strategic Experience Decisions: Drive critical design reviews and options analyses concerning core product extensions, feature modernizations, and interface configurations.

Comprehensive Documentation: Author and maintain polished design documentation, including layout specifications, interface style frameworks, and research reports.

Qualifications
Core Requirements
Service Design & Tool Proficiency: Expert-level mastery of service design methodologies, with extensive experience leveraging professional tools (such as Figma and Canvas) for journey mapping and persona building.

User Research Depth: Proven track record managing end-to-end user research streams, translating complex behaviors into concrete informational blueprints (sitemaps, user flows, state diagrams).

Professional UX Tenure: Extensive experience operating as a Senior UX, UI, or Interactive Designer, creating robust graphical user interface (GUI) architectures optimized across web and mobile platforms.

Workshop Facilitation: Demonstrated success leading stakeholder alignment sessions and collaborative design-thinking workshops.

Technical & Specialized Skills
Accessibility Design Mastery: Deep knowledge of inclusive design principles, with a proven ability to design web interfaces that strictly comply with WCAG 2.1 AA requirements.

Technology Awareness: Solid understanding of the capabilities and constraints of modern front-end web development frameworks to ensure technical feasibility.

Design Systems: Familiarity with structured design systems, web patterns, and public-sector digital service delivery frameworks is highly valued.

Desirable Credentials: Professional certifications in Design Thinking, Lean Six Sigma, or experience navigating design challenges within legacy software frameworks are considered strong assets.

Communication & Interpersonal Strength
Stakeholder Articulation: Exceptional verbal and written communication skills, with a track record of translating abstract technical processes into clear concepts for diverse audiences.

Relationship Management: Elite relationship management and collaboration skills, with a proven ability to handle competing priorities inside agile and multidisciplinary teams.

Analytical Problem Solving: Superior critical thinking capabilities to isolate complex interface issues and engineer elegant, empathetic software solutions.

Summary
If you're interested in the Senior UX Designer role based in Toronto, we encourage you to apply online at Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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