Sales and Support Specialist at John Brooks
John Brooks
Enhance your skill set as a Sales and Support Specialist for John Brooks Company, delivering innovative fluid handling solutions to customers. Provide comprehensive support from product recommendations to order processing while ensuring high-level service. As an Application Specialist I, you'll be instrumental in facilitating customer satisfaction by managing inquiries and providing technical expertise. This position involves maintaining collaboration with suppliers and internal teams to proactively address issues and streamline operations. Your role will be pivotal in driving sales and fostering strong customer relationships across various projects. Key Responsibilities:
- Prepare accurate customer quotations and proposals
- Provide technical product recommendations to clients
- Process and monitor customer orders effectively
- Resolve inquiries and troubleshoot customer issues
- Maintain organized records for orders and projects
- Relevant college diploma required
- 3 to 6 years of experience in customer service or technical sales
- Experience with order entry systems like Epicor P21
- Strong verbal and written communication skills
- Proven ability to multitask and prioritize effectively
Vacancy posted 7 days ago
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