Administrative Manager - Industrial Services

Position SummaryAs a strategic leader within GFL's Industrial Services division, you will direct end-to-end billing operations, drive financial governance, and elevate team performance across Western Canada. This high-visibility role demands an agile operational leader who blends rigorous analytical discipline with cross-functional influence. The ideal candidate champions process optimization, upholds billing integrity in complex industrial environments, and builds a culture of accountability, precision, and continuous improvement.
Specific Duties And Responsibilities
Direct, mentor, and evaluate a distributed team of 6+ Billing Administrators;
manage resource allocation, establish performance standards, and drive operational bandwidth during peak execution cycles.
Own the billing integrity and revenue realization cycle for an industrial portfolio exceeding $50M annually across Western Canada, ensuring unbilled revenue (WIP) is minimized and billing cycles meet target turnaround times.
Design, monitor, and deliver performance dashboards and ensure team completes accurate
and timely billing.
Participate in month-end completion, reporting, and review of billing entries.
Review cash applications and provide direction to the corporate team regarding payment
processing for Industrial Services invoices.
Spearhead standardization initiatives, workflow automations, and operational best practices across industrial sector project lines.
Perform other administrative duties as required to support business operations.
Other duties as required.
Requirements
3+ years of progressive supervisory experience managing distributed finance, billing, or operations teams in high-volume, enterprise settings.
Comprehensive knowledge of industrial services and project-based field accounting (Oil & Gas, Pulp & Paper, Mining, or Infrastructure).
Advanced operational proficiency in high-volume ERP environments and leading vendor management/portal platforms (Track, OpenInvoice, IBM Maximo, SAP Fieldglass, CDMS).
Demonstrated capability managing high-volume transaction portfolios ($50M+) with a focus on variance reduction, working capital optimization, and financial compliance.
Exceptional interpersonal, negotiation, and cross-functional collaboration skills, capable of
bridging communications between field personnel, operations managers, and corporate
executive teams.
Willingness to travel periodically to operational branches and industrial field sites to conduct
process reviews, align teams, and support high-priority deliverables.
Why Join GFL?
Work for one of the fastest-growing environmental firms in North America.
Competitive compensation package with a company-matched RRSP program to support your financial future.
Industry leading health, dental, vision and mental health benefits- with premiums fully covered by GFL.
A positive, collaborative work culture that invests in your success.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
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