Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Alpine Guest Services Supervisor

Temporary

Manning Park Resort

Job Responsibility:

Do you love exploring and playing in the outdoors, making new friends, hanging around the campfire, canoeing, kayaking, stand up paddle boarding, snowboarding, skiing, and snowshoeing? Well, we have that, and more. Manning Park Resort is a year-round resort located between Hope and Princeton, BC. If you are ready to leave the hustle and bustle of city life, and enjoy outdoor fun and adventure, this is a great place to work. Staff housing is available, so your dream of living in the mountains is part of your adventure at Manning Park Resort.

We are presently searching for our next great team member as an Alpine Guest Services (AGS) Supervisor to join our Alpine Guest Services team. If you can provide our guests with an amazing experience, combined with working as an energetic part of our resort, we want to hear from you.

Responsibilities include: (but not limited to)

  • Train, mentor and lead AGS Staff (includes AGS Agents and Snow School Instructors).
  • Oversee Alpine Guest Services Building and report directly to the AGS Manager.
  • Monitor and delegate tasks for rental, snow school, ticket & season pass sales.
  • Manage inventory and submit orders as required to AGS Manager.
  • Ensure high levels of customer service and respond to complex customer inquiries.
  • Manage the flow of AGS to ensure high level end-to-end customer satisfaction.
  • Supervise and evaluate AGS Staff and give constructive feedback in employee reviews.
  • Help with creating schedules for the team with the AGS Manager.
  • Create a positive team environment and motivate AGS Staff.
  • Assist guests with products & services; in-person, by phone, and by e-mail
  • Provide guests with accurate information regarding Alpine Services and Manning Park Resort.
  • Prepare guest orders of rental equipment, snow school lessons, and/or lift tickets; processing payments through point-of-sale system.
  • Distributing pre-purchased rentals & tickets and registering Snow School participants.
  • Tech and adjust the rental equipment to meet specific customer needs.
  • Tuning and repairs of Guest Alpine Equipment and rental equipment when required.
  • Maintain a safe & clean environment for guests and colleagues at all times, including cleaning washrooms, cleaning floors and keeping the Alpine Guest Services Building sanitized.
  • Set up and take down crowd control measures and snow school signage.
  • Shovelling snow and maintaining a clear and ice-free environment around the AGS Building.
  • Follow outlined policies to find solutions to guests' issues.
  • Offer technical support for online purchases
  • Assist with sales system issues and reports
  • Assist in the marketing, promotion and sales of Manning Park Resort products (ski school, group bookings, season passes and/or day tickets).
  • Other tasks as required.

Job Requirements / Qualifications:

  • Strong leadership skills and the ability to multitask.
  • Responsible and self-motivated individual able to assess and prioritize necessary duties
  • Ability to work in a high-paced environment as both an individual and team player
  • Effective time management and organizational skills
  • Strong computer skills including excel, online sales platforms & POS.
  • Will be required to work Weekends & Holidays.
  • Previous supervisory experience is an asset.
  • Ski Hill knowledge is an asset.
  • Good physical condition; Able to work in outdoor, adverse weather conditions and perform manual labor

This is a Seasonal Position so you must be able to commit to the role for the full Winter Season (November-April). As a seasonal team member you may be presented with opportunities to cross train and support in other departments to meet seasonal demands.

Benefits:

  • Free Rent - Biweekly Utilities of $140 (Including water, hydro, waste & heat)
  • Free Wi-Fi and Calls within Canada & USA
  • Free Seasonal Activities Pass (Alpine & Nordic in Winter, Boathouse in Summer)
  • Free Rentals & Lessons (Alpine & Nordic in Winter, Boathouse in Summer)
  • Monthly onsite Medical & Wellness Services
  • Regular Grocery Pick Up Service
  • Food & Retail Discounts in our Country Store, Pinewoods Restaurant, Bears Den Pub & Daylodge

Be Your Natural Self!

Being your natural self means that you are constantly engaged and empowered to instil change and positivity in the work environment whilst being proud of who you are! We are constantly striving to build and nourish a culture where inclusivity and tolerance are not just the norm, but are the elements which serve as our strength and identity. Being your Natural self means you love everything about the outdoors and are committed to helping preserve the beauty of the land we are on. In caring for our environment and for the natural beauty of Manning Park Resort, we are equally committed to paving the way in building an inclusive environment for everyone and are actively encouraging applicants with differing backgrounds, sexual orientations, and religious beliefs. No regard shall be given to an applicant's race, religion, skin colour, sexual orientation, and political belief. Applications are reviewed based on merit, bendability, and experience.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Alpine Guest Services Supervisor in British Columbia vacancy
  •  ...Our client, a well-established organization with major operations across North America, is seeking a Shift Supervisor to support day-to-day operations at a large mission-critical facility. This role oversees a multi-disciplinary team, ensures safe and reliable site operations... 
    Suggested
    Relocation package
    Monday to friday
    Shift work
    Night shift
    Rotating shift

    Alessi Search Group

    British Columbia
    8 days ago
  •  ...Falcon Contracting Ltd. and Falcon Camp Services Inc. are a locally owned and operated group of companies based in Prince George, BC....  ...construction and turn-key camp catering industries. Construction Supervisor: The Falcon Group is currently seeking self motivated,... 
    Suggested
    Full time
    Contract work
    For contractors
    For subcontractor

    Falcon Contracting Ltd.

    British Columbia
    a month ago
  • $50k - $70k per year

     ...Canada’s Best Managed Companies! Why Work With Us? At Comox Valley Dodge, we are not just servicing vehicles. We are delivering exceptional customer experiences. As a Service Appointment Coordinator, you will play a key role in supporting service operations by connecting... 
    Suggested
    Hourly pay
    Permanent employment
    Full time

    Comox Valley Dodge

    British Columbia
    1 day ago
  •  ...that encourage personal growth and faith. We’re looking for a Food Service Manager who enjoys cooking for groups, leading a team with care, and creating a welcoming environment where campers, guests, staff, and volunteers feel valued and nourished. This role is ideal... 
    Suggested
    Permanent employment
    Full time
    Summer work
    Work at office
    Shift work

    Camp Sagitawa

    British Columbia
    a month ago
  •  ...124,000 citizens. Employing more than 1,500 members, our greatest asset is a high performing workforce. We are recruiting for a Survey Services Manager to join our team. The Survey Services Section is responsible for providing surveying services across the Corporation for... 
    Suggested

    District of Saanich

    British Columbia
    15 days ago
  • $60k - $64k per year

     ...Job Summary The Technical Field Service Representative is a brand ambassador, providing best in class service to KEEN partner retailers by   delivering product training to retail staff, support consumer-facing activations and demonstrations, and collaborates with internal... 
    Seasonal work

    KEEN Footwear

    British Columbia
    8 hours ago
  •  ...great team member as a Snow School Administrator to join our Alpine Guest Services team. If you can provide our guests with an amazing...  ...offerings for their next visit. ~ Assist the Snow School Supervisor with online availability, lesson planning on a daily and weekly... 
    Seasonal work
    Manual labor
    Weekend work

    Manning Park Resort

    British Columbia
    1 day ago
  • $4000 - $6000 per month

     ...Best Managed Companies! Why Work With Us? At Comox Valley Dodge, we’re not just selling and servicing cars, we’re delivering exceptional customer experiences. As a Service Advisor, you'll be part of a dynamic team. Your skills and expertise keep customers satisfied and... 
    Permanent employment
    Full time

    Comox Valley Dodge

    British Columbia
    a month ago
  • $26.75 per hour

     ...Resort Standards and effectively provide services personally or refer requests to the appropriate...  ...department manager as needed to exceed guest expectations. He/she will maintain the...  ...damage, theft, and found articles to supervisors. (60% time) • Maintain positive customer... 
    Hourly pay
    Full time
    Seasonal work
    Lmia
    Pnp
    Local area
    Worldwide
    Relocation package
    2 days per week

    Wyndham Destinations

    British Columbia
    7 days ago
  • $18.5 per hour

     ...Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage,...  ...team member, you’ll help prepare the food guests love while keeping the kitchen running smoothly...  ...Teamwork • Work closely with Cashiers, Supervisors, and other team members • Communicate... 
    Permanent employment
    Full time
    Part time
    Manual labor
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    A&W Restaurants

    British Columbia
    a month ago
  • $25 per hour

     ...workers supervised Prepare and submit reports Assist clients/guests with special needs Co-ordinate, assign and review work Hire...  ...arrange repair work to ensure business continuity and customer service delivery Requisition materials and supplies Supervision ~... 
    Permanent employment
    Full time
    Remote work

    Prestige Hudson Bay Lodge Smithers

    Smithers, BC
    2 days ago
  •  ...established itself as a leader in the Okanagan for contract crushing services and construction aggregate supply. With the goal of continuous...  .... Responsibilities: Greet and welcome internal and external guests at the main reception Answer the main phone line and respond... 
    Hourly pay
    Contract work
    Part time
    Live In
    Work at office
    Local area

    Lafarge Canada

    British Columbia
    1 day ago
  •  ...Vancouver, committed to delivering fresh, high-quality dishes and exceptional service. Our team takes pride in preparing locally sourced seafood and creating a welcoming dining experience for our guests. Position Overview: We are seeking a reliable and motivated Morning... 
    Hourly pay
    Full time
    Internship
    Day shift
    Early shift

    Bow & Stern Brentwood

    British Columbia
    16 days ago
  • $25.5 per hour

    Guest Service Supervisor Coast Discovery Inn Location Campbell River, BC Salary 25.50 hourly / 30 to 40 hours per week Full time Morning, Night, Weekend, Flexible hours Starts as soon as possible Languages English Education Secondary (high) school graduation certificate... 
    Hourly pay
    Full time
    Immediate start
    Remote work
    Flexible hours
    Night shift
    Weekend work
    Day shift

    Coast Discovery Inn

    Campbell River, BC
    more than 2 months ago
  • $19.8 - $24.98 per hour

     ...employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company...  ...to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated... 
    Hourly pay
    Weekly pay
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Pilot Company

    Monte Creek, BC
    3 hours ago
  • The Days Inn by Wyndham, 100 Mile House is currently seeking service orientated team members to join our Guest Services department. We are taking applications for  friendly, outgoing individuals who have a passion for customer service, an attention to detail  and a willingness... 
    Full time
    Part time
    Weekend work
    100 Mile House, BC
    5 days ago
  • $100 per hour

     ...Tagout (LOTO), Permit to Work (PTW), hazard identification, and supervisor training programs. To apply for this position, please send...  ..., project managers, and other technical and professional services personnel to a broad spectrum of industries worldwide. We are... 
    Contract work
    For contractors
    Remote work
    Worldwide
    Shift work
    British Columbia
    6 days ago
  • $18.5 per hour

     ...Benefit plan comprising Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage, Vision Care, Basic and...  ...Group RRSP. Your Role As a Cashier, you’re the friendly face guests meet first. You’ll take orders, serve up great food, and help... 
    Permanent employment
    Full time
    Part time
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    A&W Restaurants

    British Columbia
    a month ago
  •  ...Tourism Jobs & Summer Jobs Title: Guest Service Agent Employer: Cabot Shores Wilderness Resort Location: 30 Buchanan Drive, Englishtown, Cape Breton, Nova Scotia, B0C 1H0 Housing: Staff Rental Housing and access to the kitchen are available onsite. Apply from... 
    Hourly pay
    Permanent employment
    Summer work
    Internship
    Local area
    Flexible hours

    GoodWork Environmental Jobs

    Langley, BC
    22 days ago
  •  ...Department : NAM - Guest Services Reports to: Guest Services Supervisor Location: Vancouver, B.C. Your Opportunity at ARC’TERYX: As a seasonal Guest Services Representative, you will provide an exceptional experience and helpful solutions for guests seeking answers... 
    Temporary work
    Fixed term contract
    Seasonal work
    Work at office

    arcteryx.com

    Vancouver, BC
    15 days ago
  •  ...From its foundation in Canada as a full-service real estate operating company, QuadReal has...  ...lifestyle experience in Vancouver. As a Guest Services Representative, you will be part...  ...guest issues, or unusual situations to the Supervisor or Manager promptly and professionally.... 
    Hourly pay
    Full time
    Contract work
    Local area
    Shift work
    Afternoon shift

    QuadReal Property Group

    Vancouver, BC
    13 days ago
  • $18 - $25 per hour

     ...and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.  As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors.... 
    Full time
    Flexible hours

    JOEY Restaurants

    Vancouver, BC
    20 days ago
  • $23.4 - $26 per hour

     ...members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion,...  .... Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work... 
    Hourly pay
    Full time
    Local area

    Naturally Pacific Resort

    Campbell River, BC
    1 day ago
  •  ...and lead the way for others too. We’re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager...  ...deliver a welcoming dining experience for students, staff, and guests.   You will report to Food Service Manager works closely with... 
    Full time

    Aramark

    Vancouver, BC
    19 minutes ago
  • $66k - $69k per year

     ...hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites. Job Description Assistant Guest Services Manager As the Assistant Guest Services Manager, you will lead and manage all aspects of the Guest Services department - including... 
    Permanent employment
    Full time
    Summer work
    Local area
    Worldwide
    Shift work

    FAIRMONT

    Whistler, BC
    20 days ago
  • $75k - $85k per year

     ...play a key role in crafting exceptional dining experiences for our guests. As a Head Chef, you will lead all culinary operations, ensuring that our menu offerings are of the highest quality and our service levels remain top-notch. You will be in charge of recruiting, developing... 
    Permanent employment
    For contractors
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Staffmax Staffing & Recruiting

    British Columbia
    more than 2 months ago
  • $20.45 per hour

     ...to offer an opportunity for the role of Alpine Shop Summer Helper. This is a good entry...  ...SPRLLP Management, staff, co-workers, and guests always. ~Always maintain professional and...  ...Accept and follow the direction of any SPRLLP supervisor or manager, as requested. ~Strive to... 
    Hourly pay
    Remplacement
    Summer work
    Manual labor

    Sun Peaks Resort

    Sun Peaks, BC
    26 days ago
  • $18.25 - $21.15 per hour

     ...Otter Co-op is now hiring a  Part -Time Guest Service Associate  for our Retail Centre  located in Langley, BC.  Who we are: Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 103 years in... 
    Part time
    Weekend work
    Afternoon shift
    Early shift

    Otter Co-op

    Langley, BC
    1 day ago
  • $19 - $27 per hour

     ...and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams. The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our... 
    Flexible hours
    Shift work

    JOEY Restaurants

    Coquitlam, BC
    25 days ago
  • $20 - $22 per hour

     ...session as per project specific requirements. Related duties as assigned by the Dailies Supervisors. WHAT YOU BRING: The ideal candidate will bring e xcellent customer service skills. They will have a strong ability to work in a team environment. They will bring... 
    Hourly pay
    Daily paid
    Full time
    Part time
    Fixed term contract
    Local area
    Flexible hours
    Shift work
    Night shift

    Company3

    British Columbia
    10 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Alpine Guest Services Supervisor. Be the first to apply!