Program Manager, Public Safety Operations - Joliette (Lanaudière)
$95k - $120k per yearBilinguallink
Draganfly Inc. is seeking a Program Manager, Public Safety Operations to lead our Field Application teams and shape how our solutions are deployed across public safety environments. This role is ideal for someone who comes directly from a public safety background and understands real‑world mission requirements.
Key Responsibilities Lead and support Senior Field Application Specialists, focusing on field execution and team development.
Coordinate operational activities including demos, training, product testing, and deployments.
Build and refine SOPs, workflows, and playbooks to support scalable operations.
Ensure alignment across teams on product knowledge, market strategy, and operational standards.
Act as the primary SME for Public Safety use cases and UAS integration.
Gather and translate field insights into product and operational improvements.
Support development of proposals, customer documentation, and training programs.
Ensure compliance with applicable public safety operational standards (county/state).
Build relationships with key stakeholders across the public safety ecosystem.
Stay current on market trends, mission priorities, and evolving LE needs.
Represent Draganfly at client meetings, demos, and industry engagements.
Maintain accurate records and insights within CRM tools.
Desired Traits Solid leader who can guide teams while staying hands‑on in the field.
Adaptable and thrives in fast‑moving, evolving environments.
Highly organized and able to manage multiple priorities and deployments.
Clear communicator who can translate technical concepts into practical use cases.
Solutions‑focused, analytical, and proactive in solving operational challenges.
Builds strong relationships and collaborates effectively across teams.
Qualifications Transport Canada RPAS Pilot Certificate – Advanced Operations (required).
6+ years of experience in UAS operations or UAS applications (public safety, military, or enterprise).
Direct experience within Public Safety (required).
Experience delivering customer‑facing training, demonstrations, or field support.
Strong understanding of UAS systems, payloads, mission planning, and troubleshooting.
Experience integrating drones into public safety workflows.
Nice to have: Experience with Drone as First Responder (DFR), Search & Rescue, or Disaster Response.
Nice to have: Familiarity with MAVLink‑based systems.
Nice to have: Experience with CRM tools (e.g., HubSpot).
Nice to have: Previous leadership or program management experience.
Compensation Market‑competitive salary: $95,000 – 120,000 CAD.
Equity / Stock Options: Participation in the company’s stock option plan, providing long‑term ownership and alignment with company growth.
Comprehensive medical and dental benefits, including a Health Spending Account. #J-18808-Ljbffr
Vacancy posted 5 hours ago
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