Technical Administrative Assistant

Job Responsibility:

Join Our Passionate Team at The Brenda Strafford Foundation!

About Us:

The Brenda Strafford Foundation (BSF) is a charitable organization that currently owns and operates five Aging Care & Senior Living communities in Calgary, AB, and Okotoks, AB. We take pride in providing a safe, caring, and comfortable home environment that caters to the complex needs of our senior residents and families. Locally, in Calgary, BSF also operates Alberta's largest second-stage shelter providing safe shelter and comprehensive support services to women and children leaving abuse and violence.

Our team members not only have the right skills and knowledge for the job - they are also passionate about the mission, vision, and values of BSF!

• We put people at the centre of everything we do
• We boldly pursue quality and innovation with pride and enthusiasm
• We believe in engagement with all stakeholders and respect every voice
• We act with compassion, empathy and understanding

The BSF Way:

Putting people first is a way of life at BSF. It's in our values and it's central to the way we do things. We believe in a person-centered approach to our care, services, and environment. By responding to the individual needs of those we serve, we can all play an important role in optimizing well-being and enriching lives... one person at a time.

Through the BSF Way, we uphold our 8 Commitments to:

• Get to know what makes a person unique
• Enable and respect choices
• Champion everyone's abilities, interests and aspirations
• Deliver "wow" service
• Do little things that can make a big difference
• Be the reason someone smiles
• Make people feel at home
• Be present in the moment

The Role:

The Technical Administrative Assistant will be part of the administrative team, supporting all other teams to improve effectiveness and efficiency throughout the organization.

• Actively contributes to the standard for professional behaviour and work habits that support a positive work environment. Provides a full spectrum of administrative support to all teams at the Centre
• Collaborates continuously with the administrative team to support the continued growth and development of internal processes contributing to organizational outcomes
• Maintain and update systems to address ever-changing nature of work environment and complex business needs. Ensure all systems and business processes are working smoothly and efficiently
• Contribute to overall data management including the creation, implementation, and safe storage of electronic data
• Works closely with the Leadership team and stakeholders to ensure the integrity of data across all platforms, minimizing duplication of effort while optimizing procedures for data collection and retrieval
• Research new and innovative technology solutions to reduce costs and improve efficiency and effectiveness of internal procedures
• Trains and assists all staff in adopting new or updated technologies, processes, and procedures as necessary. Create and distribute documentation for all established solutions
• Supports other members of the administrative team in completing tasks when deadlines cannot be met by individuals, and cross-trains on business functions across the Centre to cover team member absences
• Provide technical back end and end-user support on all systems and software, including managing user access, IT onboarding, asset management, troubleshooting and system creation
• Writes, edits, and maintains correspondence and documents ensuring there are no typos, errors, or content issues

Why Join Us:

At The Brenda Strafford Foundation, we are more than a workplace—we are a united team.

We believe in fostering a culture where you can grow, collaborate, and make a meaningful impact.

You'll be part of a team that values empathy, compassion, and innovation

Who We're Looking For:

Qualifications & Requirements:

• Post-secondary diploma or degree in Business Administration, Information Technology or a related field, relevant experience will be considered in place of educational requirements
• Minimum of two (2) years of relevant experience in a high-level administrative role
• Strong knowledge and experience working with leadership members, and stakeholders
• Excellent interpersonal, communication, and critical thinking skills
• Extensive experience with preparing complex spreadsheets and documents
• Advanced knowledge of office procedures and practices
• Advanced proficiency with Microsoft Office Suite and Office 365 environment including expertise in SharePoint; certification in 2019 Microsoft Word Expert and Excel Expert would be an asset
• Working knowledge of Microsoft Power Apps
• Experience with Monday.com, or additional project management software
• Superior comprehension and strong writing skills

Other Skills:

• Self-motivated, collaborative team player who works independently efficiently who initiates and manages multiple tasks
• Highly detail-oriented with excellent time management, project management and organizational skills to stay focused on individual components of multiple tasks
• Critical thinker proposing solutions and contingency plans as needed rather than simply completing tasks
• Maintains confidentiality and privacy of all sensitive organizational information
• High-level of adaptability to changing priorities, workload, schedules, and procedures
• Consistently provides creative and innovative recommendations
• Comfortable working effectively across multiple departments with senior leadership members, frontline staff, and participants

Additional Information:

In accordance with Alberta's Protection for Persons in Care Act , a criminal record check is required for successful candidates.

Diversity and Inclusion:

The Brenda Strafford Foundation is proud to be an equal opportunity employer. We are committed to creating and celebrating an environment of inclusion, diversity, equity, and accessibility for all employees.

Ready to Make a Difference?

If you're ready to bring your expertise to a place where your work will truly matter, apply today and become a vital part of our compassionate team!

We sincerely thank everyone for their interest in this opportunity. Due to the high volume of applicants, only those advancing to the next stage will be contacted.

We sincerely thank everyone for their interest in this opportunity. Due to the high volume of applicants, only those advancing to the next stage will be contacted.

Site: Heart Home Network

• Position Title: Technical Administrative Assistant
• Requisition Number: 919
• FTE: 0.8
• Position Status: Temporary Part Time
• Hours per Shift: 7.5
• Shift Pattern: Days
• Wage rate/Salary:

Posting End Date: 04/11/2025

Anticipated Start Date: April 14, 2025