Hospitality & Ancillary Services Assistant - Marketing & Communications

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential. 

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Mississagi-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity:

Hospitality & Ancillary Services provides a variety of services, including meal plans, conferences & events, food services, retail services, and parking and transportation services, to support the UTM community. This role will provide marketing and communications support to the Hospitality & Ancillary Services department with specific focus on creating content for marketing initiatives, updating and maintaining digital and social media platforms and websites, and overseeing front-line customer service for the department. This role will also support the department's Marketing & Communications Strategist in implementing marketing and communications initiatives for the department and its many in-house and contracted services. Finally, this role will represent the department in campus-wide events, such as orientation, open houses, and sustainability functions, educating community members on departmental services.

Your responsibilities will include:

• Creating and maintaining presence on social media platforms
• Developing content for marketing and/or promotional materials
• Maintaining information on digital platforms
• Maintaining information on a website
• Producing promotional and outreach materials
• Updating and maintaining records
• Writing routine documents and correspondence

Essential Qualifications:

• Bachelor's Degree, preferably in a Marketing or Communications-related field, or acceptable combination of equivalent experience. Formal training in desktop publishing and graphic design programs.
• Minimum four years, preferably in a post-secondary, student-facing environment.
• Experience with digital and print design and production of communications and marketing material for a diverse community.
• Experience maintaining and updating websites, digital platforms, and social media accounts.
• Demonstrated experience in front-line customer service.
• High proficiency with Microsoft Suite.
• High proficiency with Adobe Creative Suite.
• Advanced skills in maintaining and updating social and digital media platforms and websites.
• Exceptional oral and written communication skills, presentation skills, and interpersonal skills with the ability to interact with various stakeholders.
• Strong attention to detail with the ability to work in a fast-paced environment with multiple competing demands and priorities.
• Excellent time management, organizational, and planning skills, with the ability to meet strict deadlines.

Assets (Nonessential):

• Post-secondary, student-facing work experience.

To be successful in this role you will be:

• Communicator
• Diplomatic
• Multi-tasker
• Responsible
• Tactful
• Team player

Closing Date: 07/15/2026, 11:59PM ET
Employee Group: USW 
Appointment Type : Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 -- $67,916. with an annual step progression to a maximum of $86,855. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Hospitality

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.