Lead Product Owner for CRM in Banking
Scotiabank
Step into a leadership role as Lead Product Owner for CRM Strategy in Commercial Banking. Drive customer engagement and product management using your bilingual skills in Spanish and English. Based in Toronto, Ontario, this senior role requires a minimum of 5 years’ experience in building digital products. You will act as the main liaison among scrum teams, engineering partners, and business stakeholders to enhance user experiences and deliver data-driven insights. Your expertise in commercial banking practices and risk management will be invaluable in achieving a customer-focused culture. Key Responsibilities:
- Drive agile product management among scrum teams
- Champion customer relationships and leverage bank insights
- Manage backlog and prioritize tasks effectively
- Collaborate closely with Salesforce for user experience
- Guide team member development and resolve issues
- At least 5 years in digital product management
- Knowledge of financial services and banking policies
- Fluent in Spanish and English for effective communication
- Strong problem-solving and analytical skills
- Background in computer science or related degree is an asset
Vacancy posted 7 days ago
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