Manager, Quality Engineering

We’reVancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’vemade bold commitments to become net-zero by 2040 across all mortgages and loans, andwe’reactively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’reproud to be consistently recognized as one of the country’s Top Employers. Ifyou’reready to join our team of 2,300 diverse individuals, access competitiverewardsand benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Manager,Quality Engineering, you are accountable for delivering quality outcomes for a business workstream. Youoperateat the intersection of engineering, delivery, and business, ensuring that quality engineering execution translates into predictable, reliable, and production-ready outcomes.

This role goes beyond technical leadership—you are fully accountable for whether quality has been achieved, includingreleasereadiness, risk management, and visibility to stakeholders. You lead a team of QE Leads and SDETs, balancing delivery execution,peopleleadership, and technical oversight to ensure quality is embedded end-to-end in the delivery lifecycle.

Full-time,Permanent rolebased at our Vancity Head Office and will report directly to the Director, Quality Engineering.

HowYou’llMake an Impact:

Quality Outcomes & Delivery Ownership

• Owningend-to-end quality outcomes for a business workstream
• Accountable for:
• Release readiness and go-live decisions
• Quality status, risk visibility, and mitigation
• Predictability of delivery outcomes
• Makingtrade-off decisions (coverage vs speed vs risk) aligned to business priorities
• Ensuringquality engineering execution results in measurable business outcomes
• Assistingwith definingQE technical strategyand translate itinto operational delivery plans
• Definingand enforcingthe quality operating model within your workstream:
• Quality gates&CI/CD integration
• Ensuringquality practices are embedded into day-to-day delivery execution
• Drivingcontinuous improvement in efficiency, cycle time, and defect leakage

People & Technical Leadership

• Managinga team of QE Leads and SDETs
• Balancingpeople leadership, delivery accountability, and technical oversight
• Leadingthrough technical depth and credibility, not just coordination
• Buildinga strong QE culture focused on engineering excellence and accountability

Modern Quality Engineering Practices

• Drivingadoption of:
• API-first testing approaches
• Automation-first strategies (beyond UI-heavy testing)
• Shift-left and CI/CD-integrated validation
• Ensuringteams effectively implement automation frameworks and quality signals
• Guidingteams in applying risk-based testing and outcome-driven validation

Partnership & Stakeholder Alignment

• Buildingstrong partnerships with Product, Engineering, and Delivery leaders
• Providingclear, actionable visibility into quality status and risks
• Aligningquality engineering execution with business priorities and delivery timelines

WhatYou’llBring to the Team:

Experience & Leadership

• 12+ years of experience in software engineering, quality engineering, or related field
• Demonstrated experience leading,managingand coachingteams of QE Leads and SDETs, with accountability for both delivery and people development
• Proven experienceowning delivery outcomesin complex, multi-team environments

Technical Expertise

• Proven experience designing, evolving, and scalingautomation frameworks across multiple teams
• Deep experience inAPI-first testing and reducing reliance on UI-heavy approaches, ensuring alignment with modern delivery architecture
• Experience withAI-powered testing approaches(LLMs, agentic and spec-driven automation), including evaluating where they are effective at scale
• Strong experience integrating automation intoCI/CD pipelines at a delivery system level(not just individual pipelines)
• Proven capability in automated validation of non-functional requirements (performance, reliability, security) across environments

Quality Engineering Delivery & Decision-Making

• Demonstrated ability to make delivery trade-offs(coverage vs.speed, risk vs. time-to-market, automation depth vs. execution efficiency)
• Experience owningrelease readiness decisions, backed by clear quality signals and risk assessment