Production Support Analyst-Unix, JCL, Openshift, Stonebranch
Temporary
Astra North Infoteck Inc.
Job Description: Production Support Analyst(Unix, JCL, Openshift, Stonebranch, Shell Script)
Toronto, ON - Hybrid (4 Days WFO)
6-12 months
Role Descriptions:
Position Overview
- We are seeking a Production Support Analyst to join our operations team.
- The successful candidate will provide critical technical support for production environments| ensuring system stability and compliance with organizational standards.
- This role requires strong technical expertise across multiple platforms and a commitment to maintaining the highest levels of service quality.
Key Responsibilities
- Monitor and maintain production systems across Unix| Windows| Mainframe| and containerized environments
- Troubleshoot and resolve technical issues in real-time| minimizing system downtime
- Support and manage Stonebranch workflow automation and OpenShift containerized applications
- Execute and maintain SQL queries and database operations
- Develop and maintain automation scripts using Shell scripting and Python
- Respond to and resolve compliance and IT risk-related incidents
- Document issues| resolutions| and maintain knowledge base articles
- Collaborate with development and infrastructure teams to optimize system performance
- Participate in on-call rotation for production support
Required Skills
- Experience Unix Linux Administration System management| troubleshooting| and optimization
- Windows Server Administration and support
- Workflow Orchestration Stonebranch platform expertise
- Container Platforms OpenShift deployment and management
- Mainframe Systems JCL (Job Control Language) knowledge and mainframe operations
- Database Management SQL proficiency for querying and data management
- Scripting Shell scripting and Python development for automation
- Communication Excellent verbal and written communication skills for cross-functional collaboration
- Compliance Risk Management Understanding of IT risk frameworks and compliance requirements
Key Competencies
- Problem-solving and analytical thinking
- Ability to work under pressure and manage multiple priorities
- Strong documentation skills
- Customer service orientation
- Attention to detail
- Proactive approach to compliance and risk mitigation
Qualifications
- 3 years of production support experience (preferred)
- Relevant certifications in UnixLinux| Windows| or cloud platforms (desired)Experience in regulated industries (banking| finance) a plus
Vacancy posted 21 days ago
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