ADM Support Specialist (Aftersales- Automotive)

Job title: ADM Support Specialist (Aftersales - Automotive)

Behind every iconic drive is a team making sure aftercare is just as legendary. We’re hiring a sharp automotive pro to support global Accident Damage Management across an elite collision and dealership network. You’ll own Accident Access Management—a neglected area craving stronger oversight—while driving revenue, retention, and customer engagement back into sales channels. From coordinating certified repair programs and nomination processes to building Excel dashboards and handling procurement, you’ll turn complex logistics into seamless action. If you geek out on process, thrive across multiple stakeholders, and believe excellence lives in the details, this fast-paced role was built for you.

If you excel at coordinating complex dealer support systems and have a knack for automotive parts and collision program logistics, this Aftersales Administrative Coordinator role offers the opportunity to drive efficiency across our entire network.

TalentWorld is recruiting an ADM Support Specialist in Toronto, Ontario for one of our partners.

Why Work with TalentWorld

• Work for a legendary luxury global brand – Represent one of the most iconic names in the automotive sector and build your career with prestige and excellence.
• Competitive pay & reliable income – Earn an enticing $25–$27/HR, with accurate and always on-time weekly pay.
• Consistent hours – Need a full schedule? We’ll keep you busy with up to 40 hours/week.
• Convenient full onsite shift – We know your time matters, so we offer a morning shift for in-person work.
• Safety & advocacy – We stand behind our workers and make sure every environment is safe and supportive.

ADM Support Specialist Responsibilities

• Serve as the operational backbone for national Accident Damage Management programs, ensuring seamless day-to-day execution.
• Partner with the Aftersales Business Development Manager to drive strategic initiatives that elevate the customer journey and expand Genuine Parts revenue.
• Own program documentation, data tracking, and reporting infrastructure—keeping everything organized, accurate, and accessible.
• Bridge communication between internal departments, client’s Certified Collision Centres, and external vendors to keep projects aligned and on track.
• Analyze program performance, translate data into actionable insights, and contribute to executive-ready reports and presentations.
• Develop and deploy training resources and network communications that empower dealers and collision partners to deliver consistent, brand-aligned service.
• Execute program rollouts, system enhancements, and operational updates from planning through to completion.
• Proactively spot inefficiencies, recommend improvements, and help implement solutions that raise the bar on performance.
• Uphold premium brand standards in every touchpoint, safeguarding the customer experience and supporting core business goals.
  

ADM Support Specialist Qualifications

• Bachelor's degree in Business Administration, Automotive Management, Marketing, Communications, or a related field.
• 1–3 years of experience in an administrative, operational, or customer-focused role; automotive, aftersales, or dealership experience is highly preferred.
• 2+ years of experience within luxury automotive brand is a strong asset.
• Proficient in Microsoft Office Suite, with advanced skills in Excel (pivot tables, data analysis, reporting) and PowerPoint (presentation design and storytelling).
• Experience with CRM platforms, ERP systems, or dealer management systems (DMS) is an asset.
• Familiarity with data visualization tools (e.g., Power BI, Tableau) or project management software (e.g., Microsoft Project, Asana, Monday.com) is a plus.
• Automotive Service Excellence (ASE) certification, I-CAR training, or similar collision repair / automotive aftersales designation is advantageous.
• Bilingual in French and English (written and verbal) is strongly preferred to support national operations.
• Must have a valid full G driver's license and own reliable transportation
• Able to provide 2–3 professional references
• Able to work full onsite
• Able to work Monday to Friday, 9:00 AM to 5:00 PM
• Able to start on September 14,2026

Employment Details

• Schedule: Monday to Friday, 9:00 AM to 5:00 PM
• Location: Toronto, Ontario
• Contract Duration: 6-months contract with the possibility of extension

Interested in ADM Support Specialist role in Toronto, Ontario?

Apply now! And you could have a job tomorrow!

This position is an active open role and is currently recruiting for our client.

TalentWorld is a Canadian leader in staffing, offering diverse opportunities for professional growth, flexible schedules, and career advancement. Embracing diversity, all are welcome to apply.

Please note that AI tools may be used to support the screening, assessment, or selection of applicants for this position.

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